Open to opportunities

ayei eyong

@ayeieyong

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Enthusiastic IT specialist with a passion for customer support.

Nigeria

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What I'm looking for

I am looking for a role that allows me to combine my technical skills with customer interaction, fostering growth in a supportive environment.

I am a young and enthusiastic student currently pursuing a degree in Computer Science at Bingham University. My journey in the tech world began with part-time studies in App Development and Software Engineering at ApTech Nigeria, where I developed a strong foundation in customer support and technical skills. I thrive on solving problems and enjoy working closely with customers to enhance their experiences.

My internship at the Nigerian Communications Commission has equipped me with hands-on experience in IT, networking, network security, and database management. I have successfully addressed various technical issues while collaborating with coworkers and liaising with headquarters and local branches. Additionally, my role as a Social Media Manager has honed my skills in media editing and creative problem-solving, allowing me to effectively engage with audiences online.

Experience

Work history, roles, and key accomplishments

IT Support Intern

Adatum Corporation

Jan 2025 - Present (6 months)

Provided IT support to coworkers, addressing issues related to networking, network security, and databases. Collaborated with Headquarters and local branches to resolve technical problems efficiently.

IT Support Network Security Database Management Technical Troubleshooting Communication Skills

Customer Support & Software Assistant

ApTech Nigeria

Jan 2019 - Present (6 years 6 months)

Assisted students and staff with customer-related issues and collaborated with colleagues to support student learning. Gained practical experience in software engineering and application development.

Customer Support Software Engineering Application Development Problem Solving Team Collaboration

Education

Degrees, certifications, and relevant coursework

Bingham University

Bachelor of Science, Computer Science

Currently pursuing a Bachelor of Science in Computer Science. This program focuses on foundational computer science principles and advanced topics.

ApTech Nigeria

Certificate, App Development and Software Engineering

Completed a program in App Development and Software Engineering on a part-time basis. Gained experience in customer support and collaborated with staff to assist students.

New Horizons

Certificate, Customer Support

Acquired customer support skills and served as a proctor for Uber exams. This experience provided practical exposure to customer interaction and administrative responsibilities.

ApTech Nigeria

Certificate, 3D Modelling, Programming, and Design

Studied 3D modeling, Photoshop, C, C++, Premiere Pro, Java, HTML, and CSS. This program provided a foundational understanding of various software and programming languages.