Open to opportunities

AVON EDOMWONYI

@avonedomwonyi

Message

Meticulous compliance assistant with strong interpersonal skills and adaptability.

Nigeria

Message

What I'm looking for

I seek a role in a reputable company that values compliance and offers growth opportunities.

I am a conscientious professional with a strong work ethic and a passion for compliance and quality assurance. My experience spans various roles, including Assistant Manager Compliance at Committed Solutions Limited, where I successfully drafted and implemented company policies while ensuring adherence to regulations. My ability to collaborate with diverse teams has allowed me to identify compliance risks and enhance operational efficiency.

Previously, I served as a Quality Assurance Specialist at OPay Digital Service, where I analyzed performance data and implemented process improvements that significantly boosted productivity. My background in customer service has honed my communication skills, enabling me to effectively address client needs and foster positive relationships. I am eager to bring my expertise to a reputable organization that values integrity and excellence.

Experience

Work history, roles, and key accomplishments

Current

Assistant Manager Compliance

Current

Committed Solutions Limited

May 2023 - Present (2 years 1 month)

Responsible for drafting and implementing company policies, overseeing compliance operations, and conducting audits. Collaborated with various departments to ensure adherence to regulations and improve control systems.

Compliance Management Policy Development Risk Assessment Audit Management Report Preparation Process Improvement Interpersonal Skills Problem Solving

Virtual Assistant

Committed Solutions Limited

Dec 2022 - May 2023 (5 months)

Managed emails, scheduled appointments, and handled customer inquiries. Responsible for data entry, document preparation, and social media management while ensuring effective communication with clients.

Calendar Management Data Entry Document Preparation Customer Support Social Media Management Event Coordination Communication Skills Time Management Problem Solving document preparation

Quality Assurance Specialist

OPay Digital Service

Nov 2020 - Dec 2022 (2 years 1 month)

Conducted inspections and collaborated with the quality team to implement corrective actions. Analyzed data to support decision-making and improved QA processes to enhance productivity.

Quality Assurance Data Analysis Process Improvement Team Collaboration Productivity Communication Skills

Customer Service Representative

OPay Digital Service

Sep 2019 - Nov 2020 (1 year 2 months)

Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining customer satisfaction. Managed a high volume of calls and updated customer records efficiently.

Customer Service Communication Skills Customer Relationship Management Time Management Team Collaboration Conflict Resolution

Administrative Assistant (NYSC)

Federal Airports Authority of Nigeria

Jan 2018 - Feb 2018 (1 month)

Managed office communications, scheduled meetings, and maintained filing systems. Assisted in administrative tasks and supported staff with various special projects.