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Audrey carmela

@audreycarmela

Administrative & Finance Assistant at ENDEAVOUR AVIATION, managing supplier invoices, crew travel, and aviation operations support.

Côte d'Ivoire

Message

At ENDEAVOUR AVIATION (Endeavour Mining), I maintain petty cash and supplier invoice records, track purchases and payments, and follow up with suppliers. I also coordinate crew and engineer travel, including airline ticketing and visa applications.

My experience includes customer relations at SITEL Group — Bouygues Telecom and Orange Côte d'Ivoire, airport passenger support at AERIA, and administrative assistance at WICS and BIOMED SA. At AERIA, I welcomed passengers and made public announcements; at WICS, I managed executive agendas and prepared proforma invoices and purchase orders.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Finance Assistant

Current

Endeavour Aviation

Jan 2024 - Present (2 years 9 months)

Maintain petty cash, track purchases and supplier payments, and monitor crew travel and visa applications. Oversee stock levels, airline ticketing, and coordination of cleaning, driver, and vehicle fleet operations.

Petty Cash Management Invoice Processing Supplier Management Travel Coordination Visa Processing Stock Monitoring Airline Ticketing Team Coordination Fleet Management Microsoft Office

Customer Relations Advisor

Sitel Group

Jan 2022 - Dec 2023 (1 year 11 months)

Answered calls and assisted customers by explaining billing statements. Sold additional service options and provided personalized customer support.

Customer Service Invoice Explanation Sales Communication Skills

Ground Handling Agent

Aeria

Jan 2021 - Dec 2021 (11 months)

Welcomed passengers with courtesy and applied airport knowledge to meet passenger needs. Made public announcements over the PA system to keep passengers informed.

Passenger Assistance Airport Operations Public Announcements Customer Service

Commercial Director's Assistant

Biomed SA

Jan 2020 - Dec 2021 (1 year 11 months)

Contributed to commercial strategy and policy, and promoted the company's image by welcoming and directing clients.

Commercial Strategy Client Relations Customer Service

Executive Assistant

WICS

Jan 2019 - Dec 2020 (1 year 11 months)

Provided a warm welcome to deliver exceptional client experience and managed executive agendas. Prepared proforma invoices and purchase orders in compliance with deadlines.

Executive Support Agenda Management Invoice Preparation Purchase Order Client Experience