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Atolani Kehinde

@atolanikehinde

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Customer engagement and support professional at Turbo Energy who onboarded 150+ users to the Pay4Power platform.

Nigeria

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What I'm looking for

I'm ready to work remotely or in a hybrid role.

At Turbo Energy Limited, I placed 160 to 200 outbound calls daily about installations and service enquiries, resolving most issues on first contact. I also onboarded 150+ users to the Pay4Power platform through guided walkthroughs and product education.

At Easylink Tech, I handled customer calls and supported onboarding, product adoption, and retention. I also managed the company’s social media accounts and responded to customer messages and comments.

At Josdaad Mart, I responded to enquiries and processed orders through email and social media, including WhatsApp and Snapchat. I maintained customer records and loyalty bonus points while working remotely.

In my current volunteer role at Innovate Management Consulting Ltd, I coordinate calendars and meetings, prepare agendas, and track action items. I also serve as a liaison between clients and internal teams.

Experience

Work history, roles, and key accomplishments

Current

Executive Assistant (Volunteer)

Current

Innovate Management Consulting Ltd

Jul 2026 - Present (3 months)

Manage executive calendars and correspondence, coordinate weekly meetings, and prepare agendas and minutes. Serve as primary liaison between clients and internal teams.

Calendar Management Correspondence Meeting Coordination Documentation Client Liaison

Office Assistant

National Sports Commission

Apr 2026 - Aug 2026 (4 months)

Provided administrative and clerical support including filing, correspondence, and record keeping. Served as front-desk point of contact and coordinated schedules for senior staff.

Administrative Support Record keeping Frontdesk Scheduling Documentation Preparation

Customer Engagement and Support Officer

Turbo Energy Limited

Nov 2025 - Feb 2026 (3 months)

Placed 160 to 200 outbound calls daily, resolving most issues on first contact. Onboarded 150+ users to the Pay4Power platform and re-engaged inactive users through targeted outreach.

Outbound Calling Customer Engagement Onboarding CRM Product Education Escalation Management

Customer Service Representative

Josdaad Mart

Sep 2024 - Aug 2025 (11 months)

Responded to customer enquiries and processed orders through email and social media platforms. Maintained customer records and loyalty points tracking.

Customer Service Order Processing Social Media Record keeping Multichannel Support

Customer Success Associate

Easylink Tech

Jan 2023 - Aug 2024 (1 year 7 months)

Handled inbound and outbound customer calls, resolving queries and complaints. Onboarded new customers and managed social media accounts.

Customer Success Onboarding Social Media Management CRM Call Handling

Volunteer Intern

National Television Authority (NTA)

Aug 2023 - Nov 2023 (3 months)

Coordinated guest scheduling and client relations for television programmes. Handled administration, documentation, and media correspondence for the production team.

Scheduling Client Relations Administration Documentation Media Correspondence Writing