Atiki azedin
@atikiazedin
I resolve customer issues through clear, efficient written support.
MoroccoWhat I'm looking for
I've handled direct customer interactions in Safi's local commercial sector, resolving daily queries and requests in fast-paced, high-volume holiday periods.
I bring strong written communication, active listening, conflict resolution, and a calm approach under pressure. I focus on understanding client needs and resolving issues efficiently.
Through self-directed remote digital skills development, I've practiced customer-support workflows using Zendesk and Freshdesk basics, Google Workspace, and MS Office. I've also performed AI data annotation and document management.
I'm a native Arabic speaker with advanced English proficiency, ready to provide high-quality remote customer support.
Experience
Work history, roles, and key accomplishments
Customer Relations & Retail Assistant
Local Commercial Sector
Handled direct customer interactions in a fast-paced, high-volume environment during peak holiday seasons. Resolved customer queries, managed daily requests, and maintained high service satisfaction under heavy workload pressure.
Education
Degrees, certifications, and relevant coursework
Hassan II High School
Baccalaureate, General Studies
Completed high school education with a focus on Baccalaureate studies.
Tech stack
Software and tools used professionally
Availability
Location
MoroccoAuthorized to work in
Salary expectations
Job categories
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