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Ataimo Edem

@ataimoedem

Solutions Architect at Tyk who designs API management architectures and built a production Azure/Kubernetes platform at ataimo.com.

Nigeria

Message

At Tyk, I own post-sales technical success for enterprise customers across EMEA, guiding architecture reviews, upgrades, migrations, and production troubleshooting. I translate customer requirements into practical API management architectures and work with Product and Engineering to resolve complex platform issues.

I independently designed, built, and currently operate ataimo.com, a production Azure/Kubernetes platform with federated identity, event-driven architecture, and observability. I’ve also built Go tools for Tyk portal and Kubernetes migrations, plus a Python CLI for analyzing API route collisions.

Experience

Work history, roles, and key accomplishments

Current

Customer Success Engineer

Current

Tyk

Jul 2025 - Present (1 year 3 months)

Own post-sales technical success for enterprise customers across EMEA, leading architecture reviews, adoption planning, platform upgrades, migrations, production troubleshooting, and operational readiness. Drive observability and performance initiatives using OpenTelemetry, Prometheus, and analytics pipelines.

Tyk Gateway Kubernetes Redis PostgreSQL MongoDB Kafka OpenTelemetry Prometheus OAuth OIDC JWT mTLS SAML API Management Customer Success Troubleshooting Root Cause Analysis

Customer Solutions Architect

Tyk

Dec 2021 - Jul 2025 (3 years 7 months)

Owned the technical dimension of strategic customer engagements, translating business and platform requirements into practical API management architectures, implementation plans, and adoption roadmaps. Led technical discovery, architecture reviews, workshops, and proofs of concept covering API design, Kubernetes/cloud deployment topology, and enterprise integration patterns.

Tyk Gateway Kubernetes API Management Architecture OAuth OIDC JWT mTLS SAML GraphQL REST OpenAPI Customer Success Technical Discovery Workshops Proof of Concept

Azure Developer Support Engineer - Stage 3 (L3)

Tek Experts

Oct 2021 - Jan 2022 (3 months)

Resolved escalations from Stage 2 engineers across Azure API Management, Cloud Services (Classic), Azure Resource Manager, Blueprints, Lighthouse, Managed Applications, Azure Policy, and Azure Batch. Designed and troubleshot APIM solutions involving virtual-network integration, Entra ID/identity integration, certificate authentication, and custom policies.

Azure API Management Azure Resource Manager Azure Policy Azure Batch PowerShell Arm Entra ID Troubleshooting Mentorship

Azure Developer Support Engineer - Stage 2 (L2)

Tek Experts

Sep 2019 - Oct 2021 (2 years 1 month)

Provided customer-facing Azure support, investigating cloud infrastructure, networking, configuration, and application-dependency issues through structured troubleshooting and root-cause analysis. Owned incidents from triage through resolution, collaborating with internal engineering and escalation teams.

Azure Cloud Infrastructure Networking Troubleshooting Root Cause Analysis Incident Management Customer Support

Mobile and Web Developer

Klex Global Resources

Oct 2018 - Oct 2019 (1 year)

Built Flutter and Java/Android applications, RESTful web services and JSON integrations, and web content for the company website and school portal; supported production publishing to Google Play.

Flutter Java Android REST JSON Web Development Google Play