AMAtahlia Morgan
@atahliamorgan
Recent university graduate eager to develop skills in biotechnology.
JamaicaWhat I'm looking for
I am a recent graduate from the University of the West Indies, holding a BSc in Biotechnology with minors in English Language Writing & Speech and Terrestrial and Fresh Water Ecology. My academic journey has been marked by dedication and a commitment to excellence, as evidenced by my role as Deputy Class Representative and various awards throughout my schooling.
In addition to my academic achievements, I have gained valuable experience working in customer service roles, including as a Customer Service Representative at Ibex Global and in the food and beverage sector at Kennywood Amusement Park. These positions have honed my problem-solving abilities, teamwork, and communication skills, allowing me to effectively assist customers and collaborate with colleagues.
I am passionate about continuous learning and am eager to contribute positively to any organization. My goal is to leverage my skills and experiences to become a valuable member of the workforce, while also engaging in opportunities that promote personal and professional growth.
Experience
Work history, roles, and key accomplishments
Food and Beverage Staff
Kennywood Amusement Park
Jun 2023 - Jul 2023 (1 month)
Worked in food and beverage services, adhering to HACCP guidelines to ensure quality food service and improved customer interactions.
Quality Analyst
Ibex Global
May 2023 - Jun 2023 (1 month)
Reviewed agent calls to ensure compliance with company policies and provided necessary documentation to maintain quality standards.
Customer Service Representative
Ibex Global
Jan 2023 - May 2023 (4 months)
Provided customer support by answering questions and resolving issues over the phone. Ensured customer satisfaction through effective communication and problem-solving skills.
Library Assistant
Heart College of Construction Services
Sep 2017 - Sep 2017 (0 months)
Assisted in library operations, supporting the organization and management of library resources during a three-week placement.
Production Team Member
Registrar General Department
Sep 2017 - Sep 2017 (0 months)
Worked in a fast-paced office environment, contributing to the production team during a two-week placement.
Bookroom Assistant
Jonathan Grant High School
Sep 2017 - Sep 2017 (0 months)
Sorted and packed books for distribution in the bookroom during a one-week placement.
Education
Degrees, certifications, and relevant coursework
UIUniversity of the West Indies
Bachelor of Science, Biotechnology
2020 - 2024
Activities and societies: Deputy Class Representative, Environmental Science Club member, Chemistry Society member.
Pursued a Bachelor of Science in Biotechnology with minors in English Language Writing & Speech and Terrestrial and Fresh Water Ecology. Actively participated as Deputy Class Representative in the Faculty of Humanities and Education.
Jonathan Grant High School
High School Diploma, General Education
2013 - 2020
Activities and societies: Vice Principal’s award for dedication, Principal’s award for dedication, JG Tiger award for excellent passes in CAPE subjects.
Completed secondary education with notable achievements including multiple awards for academic excellence and participation in the music club. Successfully passed nine CSEC subjects and four CAPE subjects.
Tech stack
Software and tools used professionally
Availability
Location
JamaicaAuthorized to work in
Job categories
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