Aswad Samdekar

I am a Software Support, Implementation, and QA professional with hands-on experience managing enterprise software used across multiple branches. In my current role, I ensure smooth software operations by configuring applications, troubleshooting issues, performing functional testing, validating reports, training end users, and coordinating with developers to deliver effective solutions.

I have experience supporting users through phone calls, WhatsApp, and remote desktop tools, enabling quick issue resolution while maintaining excellent customer satisfaction. My responsibilities also include software deployments, requirement analysis, quality assurance, process improvement, and ensuring business continuity with minimal downtime.

Beyond support and testing, I actively leverage AI tools to improve productivity, automate workflows, and build modern web applications. I enjoy learning new technologies and continuously expanding my skills in AI, automation, and software quality.

I am currently seeking remote opportunities in Software Support, Technical Support, Customer Success, Quality Assurance (QA), Product Operations, AI Data Annotation, and Software Implementation, where I can combine my technical expertise, problem-solving abilities, and commitment to delivering outstanding user experiences.