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Asina Ibrahim

@asinaibrahim

I’m a detail-focused Virtual Assistant who streamlines operations with strong communication, scheduling, and customer support.

Kenya
Message

What I'm looking for

I’m looking for a remote role where I can support daily operations through calendar/email management, customer support, accurate data entry, and confidential handling—working with a team that values organization, responsiveness, and steady communication.

I’m a tech-savvy, highly organized Virtual Assistant with 1+ years of experience supporting business professionals and teams remotely. I’m known for excellent communication, confidentiality, and time management—so tasks move forward smoothly and clients stay informed.

In my Virtual Assistant role with Celler Merchants (Remote, USA), I supported day-to-day operations with calendar and scheduling discipline, clear communication, and strong problem-solving. I handle multiple priorities with adaptability and can work effectively across online tools and platforms.

Previously, as a Customer Service Representative in a remote call center role at Ascol Trading Limited (Kenya/Canada), I managed email and phone correspondence, organized digital documents, and maintained inbox efficiency. I supported customers across channels by addressing inquiries, resolving issues, and handling data entry into systems and spreadsheets.

I also contributed to bookkeeping-related responsibilities, managing financial records, invoicing, and basic accounting tasks, while staying accurate and confidential. I bring a service-minded approach, strong organization, and productivity-focused work habits to help teams run efficiently.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MU

Maseno University

Bachelor of Business Administration, Business Administration

2009 - 2013

Grade: Second class - Upper division

Earned a Bachelor of Business Administration (Second class—Upper division) from Maseno University.

KN

K.C.S.E Mama Ngina Girls National

K.C.S.E

2004 - 2007

Grade: Mean Grade A

Completed K.C.S.E at Mama Ngina Girls National with a mean grade of A.

Tech stack

Software and tools used professionally

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