Asina Ibrahim
@asinaibrahim
I’m a detail-focused Virtual Assistant who streamlines operations with strong communication, scheduling, and customer support.
What I'm looking for
I’m a tech-savvy, highly organized Virtual Assistant with 1+ years of experience supporting business professionals and teams remotely. I’m known for excellent communication, confidentiality, and time management—so tasks move forward smoothly and clients stay informed.
In my Virtual Assistant role with Celler Merchants (Remote, USA), I supported day-to-day operations with calendar and scheduling discipline, clear communication, and strong problem-solving. I handle multiple priorities with adaptability and can work effectively across online tools and platforms.
Previously, as a Customer Service Representative in a remote call center role at Ascol Trading Limited (Kenya/Canada), I managed email and phone correspondence, organized digital documents, and maintained inbox efficiency. I supported customers across channels by addressing inquiries, resolving issues, and handling data entry into systems and spreadsheets.
I also contributed to bookkeeping-related responsibilities, managing financial records, invoicing, and basic accounting tasks, while staying accurate and confidential. I bring a service-minded approach, strong organization, and productivity-focused work habits to help teams run efficiently.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Celler Merchants
Aug 2024 - May 2025 (9 months)
Supported clients and teams remotely with scheduling, communication, and administrative tasks. Managed time and priorities while maintaining confidentiality and resolving issues independently.
Customer Service Representative
Ascol Trading Limited
Jan 2022 - Apr 2024 (2 years 3 months)
Provided customer support through email and phone while managing inquiries, messages, and digital documents. Handled data entry and supported bookkeeping through invoicing and basic accounting tasks.
Education
Degrees, certifications, and relevant coursework
Maseno University
Bachelor of Business Administration, Business Administration
2009 - 2013
Grade: Second class - Upper division
Earned a Bachelor of Business Administration (Second class—Upper division) from Maseno University.
K.C.S.E Mama Ngina Girls National
K.C.S.E
2004 - 2007
Grade: Mean Grade A
Completed K.C.S.E at Mama Ngina Girls National with a mean grade of A.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Asina?
You can contact Asina and 90k+ other talented remote workers on Himalayas.
Message AsinaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
