Asiala Melgoza
@asialamelgoza
Dedicated case manager with expertise in mental health support.
What I'm looking for
I am a passionate and dedicated case manager with a strong background in mental health support and client care. With a Bachelor of Science in Human Development and Family Studies from Colorado State University, I have developed a comprehensive understanding of the complexities involved in client management and support. My recent experience at Gore Medical has further enhanced my technical knowledge in medical device manufacturing, allowing me to thrive in fast-paced environments while ensuring adherence to quality standards.
Throughout my career, I have successfully managed caseloads of 35-45 clients, providing them with the necessary support and resources to navigate their challenges. My role at The Guidance Center involved leading skills groups for teenagers, where I taught vocational and coping skills, demonstrating my commitment to empowering individuals. I pride myself on my ability to build rapport with clients, ensuring they feel heard and supported while maintaining confidentiality and professionalism.
Experience
Work history, roles, and key accomplishments
Medical Manufacturer
Gore Medical
Aug 2023 - Present (1 year 10 months)
Acquired in-depth technical knowledge of medical device manufacturing while working on a product line. Collaborated within a team to achieve daily production goals in a fast-paced, time-sensitive environment. Ensured adherence to quality standards while maintaining efficiency in production.
Dedicated Care Manager
The Guidance Center
Jun 2022 - Aug 2023 (1 year 2 months)
Managed a caseload of 35-45 clients, ensuring comprehensive wrap-around care and responding to time-sensitive assignments. Coordinated with other agencies and led Youth In Transition skills groups, teaching vocational and coping skills. Provided excellent customer service and accurately inputted client records into a database.
Case Manager
El Paso Mental Health
Oct 2021 - Jun 2022 (8 months)
Provided quality mental health support to clients weekly and submitted time-sensitive notes promptly. Followed up with clients regularly during or to prevent crises. Tracked client units to ensure service qualification and independently organized schedules to meet client needs.
Case Manager OLTC
Health and Human Services
Jan 2021 - Sep 2021 (8 months)
Processed time-sensitive applications using a program-specific database. Provided excellent customer service during phone calls and in-person meetings. Maintained client confidentiality and built rapport for effective working relationships.
Case Manager
Oberberg. Gesell. zur Hilfe für Psych. Behinderte
Feb 2018 - Dec 2019 (1 year 10 months)
Assisted and managed the re-integration of mentally ill clients into daily life, including crisis intervention in high-risk situations. Appointed temporary power of attorney to assist clients with medical appointments, authority issues, and various meetings. Provided comprehensive support for client well-being and autonomy.
Education
Degrees, certifications, and relevant coursework
Colorado State University (CSU)
Bachelor of Science, Human Development and Family Studies and Foreign Language-Spanish
Graduated with a Bachelor of Science in Human Development and Family Studies and Foreign Language-Spanish. Developed a strong foundation in human development principles and family dynamics, alongside proficiency in the Spanish language.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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