Asia Galassini
@asiagalassini
I coordinate customer service, reservations, and daily hospitality operations.
What I'm looking for
I'm currently coordinating customer service and floor operations at Dario Cecchini, responding to customer and business emails, handling calls, managing reservations, and assigning room and table contacts.
I organize staff shifts and support daily activity and service planning, while working as a waitress and head waitress during service. I enjoy keeping customer-facing operations organized, clear, and responsive in high-volume environments.
At Salvatore Ferragamo, I supported product cataloguing, accurate data entry, digital archive maintenance, and data quality control. I also assisted the pattern-making team with prototype preparation, model checks, and quality control.
I'm building on my fashion background through a Fashion Styling course at IED Firenze, combining customer support, coordination, digital file management, and an interest in fashion operations.
Experience
Work history, roles, and key accomplishments
Customer Service and Floor Coordinator
Dario Cecchini
Jan 2023 - Present (3 years 8 months)
Respond to customer and business emails and handle incoming phone calls, providing clear and professional information. Manage reservations and coordinate room/table assignments according to daily operational needs, and organize staff shifts.
Education
Degrees, certifications, and relevant coursework
Istituto d'Istruzione Superiore Benvenuto Cellini-Tornabuoni
Diploma, Textile, Clothing and Fashion
2018 - 2023
Diploma in Textile, Clothing and Fashion from IIS Benvenuto Cellini-Tornabuoni, completed in 2023.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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