At Accenture Solutions Private limited, I work as an Insurance operation Analyst (SME-Subject Matter Expert), supporting a team of 10 and performing internal quality checks.
I handle a special queue to manage pending work and help reduce the number of pending items. I also create and maintain profiles for a US client of an insurance company.
At Teleperformance, I worked as a Senior Customer Service Representative in a backend insurance claim verification process. I received awards including All Idea Matter, Best Business Idea, and Excellent Performance.
Earlier, I worked as a Verifications Specialist at Sterling Information Resources India private limited, conducting education and employment background verification. I also worked as an Articles Assistance at S.V. Bhat & Co. and a Crew Member at Cocoberry Restaurants & Distributors Pvt Ltd.
