I am a customer service intern with experience in communication and writing. During my time at Pro Lens Media Agency, I sourced new clients for the business and entered their details in the database. I also responded to telephone and social media inquiries, forwarded emails to the relevant staff, and updated social media posts. Additionally, I assisted with data collection of prospective clients during fieldwork.
As a customer service volunteer at Pro Lens Media Agency, I further honed my skills in client acquisition and engagement. I sourced new clients, forwarded emails, answered social media inquiries, and provided support to clients through email and phone. I also assisted with event planning.
