Ashley Michell
@ashleymichell
Administrative professional at AM Élite Services who coordinated property services, reservations, staff, and suppliers for international clients.
Dominican RepublicWhat I'm looking for
At AM Élite Services, I supported clients in Spanish, English, and French while managing reservations and coordinating cleaning, private chef, and property administration services.
As Property manager at Canablue, I coordinated cleaning, assisted guests in three languages, and resolved unexpected issues for tourist properties.
At Hotel Miranda, I handled customer service, scheduling, billing, and operational support. I’ve also worked in reception and customer service at Hospital, IMG.
Experience
Work history, roles, and key accomplishments
Administrativa
AM Élite Services
Mar 2022 - Apr 2025 (3 years 1 month)
Provided client service in three languages, managed services such as cleaning and private chef, handled WhatsApp Business and reservations, and coordinated staff and suppliers.
Property manager
Canablue
Aug 2023 - Feb 2025 (1 year 6 months)
Managed remote administration of tourist properties, coordinated cleaning, provided trilingual guest service, and resolved unexpected issues while maintaining service quality and organization.
Recepcionista y atención al cliente
Hospital IMG
Mar 2023 - Jun 2024 (1 year 3 months)
Provided reception and customer service duties at a hospital.
Recepcionista y Asistente Administrativa
Hotel Miranda
Oct 2018 - Mar 2019 (5 months)
Provided customer service to national and international guests, managed scheduling, invoicing, and operational support, and provided logistical support to management.
Education
Degrees, certifications, and relevant coursework
Plataforma Internacional
Course, Multilingual Customer Service
2023 - 2023
Developed professional attention skills in Spanish, English, and French, including objection handling, empathy, and clear communication.
Academia de Trabajo Remoto
Course, Virtual Assistant
2023 - 2023
Learned to organize agendas, respond to emails, coordinate tasks, and use tools like Google Drive, Canva, and WhatsApp Business.
AM Élite Services
Course, Reservation Management and Tourist Assistance
2022 - 2022
Completed training in reservation management and tourist assistance.
Workana
Technical Course, Customer Service and Administration
2019 - 2019
Completed technical courses in customer service and administration.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Salary expectations
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