Ashley Harrison
@ashleyharrison
Dedicated Medical Assistant skilled in healthcare customer service.
What I'm looking for
I am a dedicated Medical Assistant and scribe with extensive experience in healthcare customer service. My background includes roles in benefit verification, member services, and front office operations, where I have honed my skills in data entry, communication, and patient care. I am committed to providing prompt and accurate assistance while maintaining strict confidentiality.
Throughout my career, I have successfully managed patient insurance information, triaged cases, and documented prior authorization processes. My experience with EMR systems, including Athena and Epic, has equipped me with the necessary tools to navigate complex healthcare environments effectively. I pride myself on my ability to work collaboratively with healthcare professionals to ensure continuity of care and enhance patient experiences.
Experience
Work history, roles, and key accomplishments
Benefit Verification Account Specialist
Cencora, Dupixent My Way
May 2024 - Present (1 year 3 months)
Reviewed all patient insurance information and triaged cases with missing details. Documented and initiated prior authorization processes, claims, and appeals.
Member Service Representative
Sierra Health and Life
Oct 2023 - Present (1 year 10 months)
Assisted members with insurance needs, providing guidance on policy selection and renewals. Collaborated with office staff to help file claims and navigate the claims process.
Front Office Receptionist
Texas State Optical
Jul 2023 - Present (2 years 1 month)
Provided excellent customer service, managed appointment schedules, and maintained office organization. Greeted and assisted patients, verifying insurance information and processing payments.
Quality Documentation Specialist
Nuance
Oct 2022 - Present (2 years 10 months)
Accurately documented patient medical histories, exams, and diagnostic tests. Performed quick edits for grammar and punctuation, and collected data for medical literature.
Administrative Medical Assistant
Texas Integrative Pain Institute
Apr 2021 - Present (4 years 4 months)
Coordinated patient scheduling, check-in, check-out, and payments for billing. Checked patient insurance, demographic, and health history to keep information current.
Administrative Medical Assistant
Olayinka Ayeni
Feb 2020 - Present (5 years 6 months)
Answered telephone calls to provide office information and direct calls to staff. Scheduled patient appointments, followed up with reminder calls, and obtained payments.
Medical Assistant (Externship)
Willowbrook Medical Group
Jul 2019 - Present (6 years 1 month)
Sanitized, restocked, and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms, and allergies.
Education
Degrees, certifications, and relevant coursework
Lone Star College
Medical Assistant Certificate, Medical Assisting
2019 - 2019
Completed a Medical Assistant Certificate program, acquiring essential skills in patient care, administrative tasks, and clinical procedures. Gained practical experience in medical terminology, vital signs, and electronic health records systems.
Benjamin O. Davis Sr. High School
High School Diploma, General Studies
2017 - 2017
Completed a comprehensive high school curriculum, gaining foundational knowledge across various subjects. Developed essential academic and interpersonal skills to prepare for further education and career opportunities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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