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Ashley Harrison

@ashleyharrison

Dedicated Medical Assistant skilled in healthcare customer service.

United States
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What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities in patient care.

I am a dedicated Medical Assistant and scribe with extensive experience in healthcare customer service. My background includes roles in benefit verification, member services, and front office operations, where I have honed my skills in data entry, communication, and patient care. I am committed to providing prompt and accurate assistance while maintaining strict confidentiality.

Throughout my career, I have successfully managed patient insurance information, triaged cases, and documented prior authorization processes. My experience with EMR systems, including Athena and Epic, has equipped me with the necessary tools to navigate complex healthcare environments effectively. I pride myself on my ability to work collaboratively with healthcare professionals to ensure continuity of care and enhance patient experiences.

Experience

Work history, roles, and key accomplishments

SL

Member Service Representative

Sierra Health and Life

Oct 2023 - Present (1 year 10 months)

Assisted members with insurance needs, providing guidance on policy selection and renewals. Collaborated with office staff to help file claims and navigate the claims process.

OA

Administrative Medical Assistant

Olayinka Ayeni

Feb 2020 - Present (5 years 6 months)

Answered telephone calls to provide office information and direct calls to staff. Scheduled patient appointments, followed up with reminder calls, and obtained payments.

WG

Medical Assistant (Externship)

Willowbrook Medical Group

Jul 2019 - Present (6 years 1 month)

Sanitized, restocked, and organized exam rooms and medical equipment. Obtained client medical history, medication information, symptoms, and allergies.

Education

Degrees, certifications, and relevant coursework

LC

Lone Star College

Medical Assistant Certificate, Medical Assisting

2019 - 2019

Completed a Medical Assistant Certificate program, acquiring essential skills in patient care, administrative tasks, and clinical procedures. Gained practical experience in medical terminology, vital signs, and electronic health records systems.

BS

Benjamin O. Davis Sr. High School

High School Diploma, General Studies

2017 - 2017

Completed a comprehensive high school curriculum, gaining foundational knowledge across various subjects. Developed essential academic and interpersonal skills to prepare for further education and career opportunities.

Tech stack

Software and tools used professionally

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Ashley Harrison - Benefit Verification Account Specialist - Cencora, Dupixent My Way | Himalayas