Ashley Dupalco

I’m a Virtual Assistant with over three years of experience in administrative support and human resource management, proven in local government administration and healthcare HR settings. I bring a steady, confidential, and detail-focused approach to keeping operations running smoothly.

I spearheaded digital transformation by transitioning paper-based employee records to a cloud-based digital filing system, improving document accessibility, organization, and administrative efficiency. I also manage executive-level administrative support by handling high-volume communications, scheduling priorities, and time-sensitive tasks.

In the City Mayor's Office–Youth Affairs and Development Office, I provided remote administrative and clerical support, including email correspondence, phone communications, report and document preparation, meeting minutes, and virtual stakeholder coordination. I maintain accurate digital records, support data entry, and manage calendars to ensure timely follow-through.

Previously at the Social Security System, I maintained accurate digital employee and HR files, supported onboarding paperwork and benefits administration, and responded to employee inquiries about HR processes and documentation. I’m motivated to apply creative problem-solving and technical proficiency to help your team stay organized and responsive.