Open to opportunities

Ashish Agrawal

@ashishagrawal

Agile-focused IT leader driving digital transformations, product ownership, and operational efficiency across global teams.

Nepal

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What I'm looking for

I seek leadership roles where I can drive Agile transformations, align IT strategy with business goals, mentor cross-functional teams, and deliver measurable operational improvements.

I am an IT leader with over 18 years of experience delivering Agile transformations, optimizing IT operations, and improving customer service standards. I combine Product Ownership and Atlassian administration expertise to align technology with business outcomes.

As Global IT Director at Benekiva and co-founder/CEO of SmartMobe Solutions, I led multidisciplinary teams (75+), implemented strategic IT policies, and delivered measurable efficiency gains of 30–40% and growth in engagement, traffic, and retention.

I am passionate about coaching teams, running community events (Atlassian Community Kathmandu, AgileNepal), and applying data-driven, people-first approaches to drive process improvement, stakeholder alignment, and scalable delivery.

Experience

Work history, roles, and key accomplishments

Global IT Director

Benekiva LLC

Aug 2022 - Mar 2024 (1 year 7 months)

Aligned IT strategy with corporate objectives and established policies to improve operational efficiency; led a multidisciplinary team of 75+ to deliver initiatives from concept to deployment, driving measurable process improvements.

IT strategy IT Governance Team Leadership Vendor Management Emerging Tech Evaluation Cross Functional Collaboration

IT Consultant

Millennium Challenge Account Nepal

Jun 2018 - Jun 2023 (5 years)

Provided IT consulting including recruitment facilitation, candidate evaluations, and tender valuations to ensure budget compliance and project alignment across initiatives.

IT Consulting Recruitment Budget Compliance Stakeholder Management Procurement Project Coordination Vendor Assessment

Co-founder & CEO

SmartMobe Solutions Pvt. Ltd.

Jun 2013 - Jun 2023 (10 years)

Built company strategy and led PMO, driving a 20% increase in employee engagement, 30% growth in website traffic, and 10% improvement in customer retention while managing 20+ international clients.

Product Ownership Strategic Planning PMO Digital Marketing Client Management Agile Delivery Customer Feedback Analysis Team Building

Mobile Apps Developer

Freelance

Jan 2012 - Jul 2013 (1 year 6 months)

Delivered native Android, iOS, and HTML5 applications for clients on UpWork (e.g., Deals Hong Kong, ICU App), focusing on quality, timely delivery, and client satisfaction.

Android iOS HTML5 Debugging Version Control

Project Manager & Mobile Developer

Neolinx Pvt. Ltd.

Aug 2012 - May 2013 (9 months)

Managed web and mobile projects for U.S. clients and led development of mobile apps such as Body Print and TrustLocal, ensuring on-time delivery and client communication.

Project Management Android Development iOS Development Client Communication Agile)Release Management

Senior Web Developer

Coders4You Pvt. Ltd.

Feb 2011 - Dec 2011 (10 months)

Developed web applications and Windows services using ASP.NET and C#, integrating front-end technologies to deliver robust solutions for a Belgian client.

ASP.NET C++SQL JavaScript jQuery AJAX CSS LINQ

Web Developer

ByProxy Nepal Pvt. Ltd.

Apr 2009 - Jul 2011 (2 years 3 months)

Built .NET web applications and Windows services and specialized in DNN and Umbraco CMS implementations to improve content management efficiency.

ASP.NET C++SQL Umbraco JavaScript jQuery AJAX CMS

Software Developer

Freelance

Aug 2006 - Feb 2009 (2 years 6 months)

Maintained and enhanced a VB6 application for the Nepal Government and provided database management, testing, and ongoing support.

VB6 SQL Debugging Testing Support

Software Developer

IT Nepal Pvt. Ltd.

May 2005 - Jul 2006 (1 year 2 months)

Developed web applications and Windows services including a survey app and POS system using ASP.NET, C#, SQL, and front-end technologies to meet client-specific needs.

ASP.NET C++SQL JavaScript jQuery AJAX

Education

Degrees, certifications, and relevant coursework

Kantipur City College

Master in Computer Applications, Computer Applications

Completed Master in Computer Applications (M.C.A.) at Kantipur City College, Kathmandu, Nepal, graduating in 2016.

College of Information Technology & Engineering (CITE)

Bachelor in Computer Applications (Hons.), Computer Applications

2002 - 2006

Activities and societies: Student Council member; participated in annual sports (table tennis placements) and college cricket team events.

Completed Bachelor in Computer Applications (B.C.A. Hons.) at CITE, Kathmandu, graduating in 2006; recognized as batch topper and served on the student council.