At The Old Irish Pub, I coordinated day-to-day operations, staff scheduling, interviews, and onboarding, and analysed customer trends, sales data, and event performance to support planning. I also contributed to establishing operational processes, team structures, procedures, and service standards during a transition to new ownership.
At Lawrenson Builders Limited, I provided technical support for computers, software, and network connectivity, installing and troubleshooting business IT systems. I studied Computing & IT at The Open University, focusing on software development and programming, including coursework in Java.

