AMArttu Mikkanen
@arttumikkanen
Aspiring software developer with strong customer service skills.
FinlandWhat I'm looking for
I'm Arttu Mikkanen, an IT Bachelor of Business Administration student with a passion for software development and customer service. My recent traineeship at Visualizergroup allowed me to enhance my skills in JavaScript, React, and PHP while contributing to service production and software development projects.
With previous experience in IT support and sales management, I have developed a strong foundation in customer interaction and problem-solving. I thrive in dynamic environments where I can leverage my technical skills and customer service experience to deliver effective solutions.
Experience
Work history, roles, and key accomplishments
Traineeship Programming
Visualizergroup
Jun 2024 - Jul 2024 (1 month)
Involved in software development and service production, utilizing technologies such as JavaScript, React, CSS, and HTML. Provided IT support and worked with Giosg interaction design.
Summer Trainee IT Support
Menumat
Jun 2022 - Aug 2022 (2 months)
Provided IT support to customers via online communication, assisting with troubleshooting and resolving issues related to their machinery.
Sales Personnel, Store Manager
Prink Finnland Oy
Sep 2019 - Aug 2021 (1 year 11 months)
Managed customer service and sales operations, including marketing and inventory management.
Sales Personnel
Netrauta
Jan 2018 - May 2018 (4 months)
Focused on sales and logistics, ensuring fast delivery to customers.
Storage Maintenance
Lifa Air
Jun 2016 - Oct 2016 (4 months)
Assisted in storage maintenance and operational support for indoor air quality solutions.
Storage Maintenance
Lifa Air
Sep 2015 - Oct 2015 (1 month)
Worked on maintaining storage solutions and supporting the company's operations in indoor air quality.
Education
Degrees, certifications, and relevant coursework
LSLaurea University of Applied Sciences
Bachelor of Business Administration, Information Technology
2021 - 2024
In-depth studies on coding and cloud services, IT-maintenance, and online security covered.
Helmi Business and Travel College
Graduate and Economics Degree, Business and Economics
2013 - 2016
Customer service and marketing line, upper secondary school covered.
Tech stack
Software and tools used professionally
Availability
Location
FinlandAuthorized to work in
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