Looking for a job

Art frames

@artframes

Message

I create clear media narratives, engaging digital content, and reliable customer experiences.

Kenya

Message

What I'm looking for

I'm looking for a role where I can create clear, engaging content, support strong communication strategies, build positive relationships, and contribute to digital media, branding, or customer experience.

At Mahida Enterprise, I develop content across social media, websites, and communication platforms while coordinating media engagements, interviews, press releases, and public relations activities.

I build clear, consistent messaging and strengthen public visibility through media relations, stakeholder engagement, and coverage monitoring. My journalism and digital media background supports my work in storytelling, reporting, editing, and multimedia content.

I've also designed branding and promotional materials at GeoGRaph Designers and provide phone, chat, and email support at Prime Gamers, resolving concerns and improving customer experiences.

Experience

Work history, roles, and key accomplishments

Current

Customer Support Specialist

Current

Prime Gamers

Apr 2026 - Present (6 months)

Responded to customer inquiries through phone calls, live chat, and email in a friendly and professional manner. Assisted customers with their concerns, provided helpful solutions, and ensured a positive experience.

Customer Support Phone Support Live Chat Email Support Complaint Handling Problem Solving CRM Active Listening

Current

Communications and Media Expert

Current

Mahida Enterprise

Jan 2023 - Present (3 years 9 months)

Develop and share engaging content across social media, websites, and other communication platforms. Build and maintain positive relationships with media professionals, stakeholders, and the public.

Content Creation Social Media Management Media Relations Public Relations Communication Strategy Press Releases Media Monitoring

Graphic Designer

GeoGRaph Designers

Feb 2021 - Jan 2022 (11 months)

Designed creative and visually appealing graphics for social media, marketing materials, and promotional campaigns. Developed posters, flyers, brochures, and other branding materials to support organizational activities.

Graphic Design Photoshop Canva Branding visual communication Social Media Design Project Management

Education

Degrees, certifications, and relevant coursework

University of Nairobi

Bachelor of Arts, Journalism and Digital Media

2021 - 2025

Grade: 3.87 GPA

Bachelor of Arts in Journalism and Digital Media with a GPA of 3.87. Studied journalism principles, mass communication, media production, and digital content creation.