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Arslan Jamshaed

@arslanjamshaed

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Customer Support Manager with expertise in Amazon product optimization.

Pakistan

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What I'm looking for

I am looking for a role that allows me to leverage my analytical skills and customer support experience in a dynamic environment, fostering growth and collaboration.

As a Customer Support Manager at BYTE LEGION SMC PVT LTD, I have honed my skills in enhancing product visibility on Amazon through effective listing optimization. My role involves conducting thorough market research, crafting compelling titles and descriptions, and managing high-quality customer interactions. I take pride in monitoring performance metrics and collaborating with teams to align pricing and promotional strategies with our sales goals.

In addition to my managerial experience, I have a strong educational background with a Master's in Statistics and Data Analytical Sciences. My teaching experience at Allied School has equipped me with the ability to develop engaging lesson plans and cater to diverse learning styles. I am dedicated to fostering a positive learning environment and supporting student success through constructive feedback and collaboration.

Experience

Work history, roles, and key accomplishments

Customer Support Manager

Byte Legion SMC Pvt Ltd

Jan 2024 - Jan 2025 (1 year)

Created and optimized Amazon product listings to enhance visibility and sales. Conducted market research, developed compelling titles and descriptions, managed high-quality calls, and implemented best practices. Monitored performance metrics and collaborated with teams to ensure inventory, pricing, and promotional strategies aligned with sales goals.

Amazon Seller Central Amazon Advertising Market Research Sales Strategy Inventory Management Pricing Strategy Marketing Strategy Data Analysis Customer Support

Teacher

Allied School G15 Islamabad

Jan 2023 - Jan 2024 (1 year)

Developed and delivered engaging lesson plans across various subjects, utilizing diverse teaching strategies to cater to different learning styles and enhance student understanding. Assessed student performance, provided constructive feedback, and fostered a positive and inclusive classroom environment.

Lesson planning Teaching Assessments Classroom Management Educational Technology Curriculum Development Communication Mentoring Public Speaking Educational Leadership

Home Tutor

BISE Rawalpindi / Federal Students

Jan 2019 - Jan 2023 (4 years)

Provided personalized, one-on-one educational instruction to students in their homes, tailoring lesson plans to meet individual learning needs and academic goals. Utilized various teaching methods to enhance understanding and retention, resulting in improved academic performance and increased student confidence.

Tutoring Lesson planning Academic Coaching Exam Preparation Communication Student Motivation Subject Matter Expertise Curriculum Development Educational Consulting

Education

Degrees, certifications, and relevant coursework

AIR UNIVERSITY

Bachelors in Mathematics, Mathematics

2022 -

Studied the fundamentals of mathematics, including calculus, linear algebra, and mathematical modeling. Gained proficiency in programming fundamentals and applied problem-solving using MATLAB tools.

Allied School G15 Islamabad

Masters in Statistics and Data Analytical Sciences, Statistics and Data Analytical Sciences

2023 - 2024

Dedicated educator with experience teaching at Allied School, responsible for developing and delivering engaging lesson plans across various subjects. Utilized diverse teaching strategies to cater to different learning styles and enhance student understanding. Assessed student performance, provided constructive feedback, and fostered a positive and inclusive classroom environment.