Open to opportunities

Arshiya Kouser

@arshiyakouser

I support customer operations and apparel merchandising through service, sales reporting, production coordination, and style development.

India

Message

What I'm looking for

I'm looking for a challenging role in a performance-oriented organization where I can apply my current skills, contribute to corporate goals, work with a motivated team, and grow through new opportunities.

I've supported customer operations at Teleperformance as a Senior Executive, communicating with customers to provide service and clarification.

Previously, I worked as a Senior Executive in operations at Aegis, building experience in customer communication and service delivery.

In apparel merchandising roles at Soch Brand, Indian Designs, and Crème Fraichewear, I raised production orders, tracked fast-moving styles, prepared sales reports, and coordinated with stores and factories.

I've also contributed to style development, sampling, production coordination, costing, reconciliation, fit records, and season-wise line books using Adobe Photoshop. I bring experience working with buyers including H&M, GAP, Decathlon, Adidas, and Benetton.

Experience

Work history, roles, and key accomplishments

Senior Executive Operations

Teleperformance

Aug 2021 - Aug 2026 (5 years)

Communicated with customers to provide better service and related clarifications.

Customer Service Communication Skills

Senior Executive Operations

Aegis

Apr 2016 - Aug 2017 (1 year 4 months)

Communicated with customers to provide better service and related clarifications.

Customer Service Communication Skills

Merchandiser

Soch Brand

Dec 2015 - Mar 2016 (3 months)

Raised purchase orders to factories, followed up with stores on fast-moving styles, prepared daily sales reports, and coordinated with store managers.

Merchandising Purchase Order Sales Reporting Coordination