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Arshiya Anjum SHAIK

@arshiyaanjumshaik

Atlassian JIRA administrator and developer specializing in JIRA/JSM migrations, automation, and workflow engineering.

Zimbabwe
Message

What I'm looking for

I’m looking for a role where I can own Atlassian JIRA/JSM configuration end-to-end, lead migrations to Cloud, and automate workflows using Script Runner—while collaborating with cross-functional teams to ensure secure, stable, high-availability delivery.

I specialize in the Atlassian ecosystem—JIRA, JSM, JWM, Confluence, and Bitbucket—bringing end-to-end ownership of platform configuration and automation. I enjoy turning complex business rules into clear, maintainable workflows that teams can actually use.

With 5+ years of experience, I’ve built and customized JIRA workflows using Groovy scripts and Script Runner (with advanced workflows, validators, and post-functions). I also automate workflows with Script Runner, JSU, Structure, Configuration Manager, JMWE, and Dynamic Forms to streamline operations and improve platform functionality.

My strongest differentiator is migration experience across Atlassian Server/Data Center and Cloud environments. I lead end-to-end migrations (with pre-migration analysis, field mapping, plugin compatibility checks, bulk issue migration, and post-migration verification) to ensure minimal downtime and zero data loss.

I also manage installation, configuration, and administration of JIRA/Confluence/JSM on Windows and SaaS platforms—covering issue types, screens, permissions, issue security levels, notification schemes, and SLA setups. From dashboards and advanced JQL reporting to Confluence spaces and plugin upgrades, I focus on stable systems, secure access control, and measurable improvements for end users.

Experience

Work history, roles, and key accomplishments

ML
Current

Jira Migration Specialist

MUV Technologies Pvt Ltd

Dec 2023 - Present (2 years 6 months)

Led end-to-end Jira and Confluence migrations from Server/Data Center to Atlassian Cloud for DICONIUM, ensuring zero data loss and minimal downtime. Migrated Jira Service Management projects and performed post-migration verification across workflows, dashboards, permissions, SLAs, and customer portals.

ML

Jira Administrator

MUV Technologies Pvt Ltd

Jun 2021 - Nov 2023 (2 years 5 months)

Administered Jira and Confluence for Amruth Software, maintaining performance, availability, and reliability through health checks, re-indexing, audits, and log-based troubleshooting. Configured workflows, screens, fields, notifications, SLAs, and Jira Service Management customer portals while supporting L2/L3 issues and Agile board tracking.

Education

Degrees, certifications, and relevant coursework

Sri Venkateswara University logoSU

Sri Venkateswara University

Bachelor of Commerce, Commerce

Grade: 80 %

Completed a B.Com from Sri Venkateswara University, scoring 80%.

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