Arshiya Anjum SHAIK
@arshiyaanjumshaik
Atlassian JIRA administrator and developer specializing in JIRA/JSM migrations, automation, and workflow engineering.
What I'm looking for
I specialize in the Atlassian ecosystem—JIRA, JSM, JWM, Confluence, and Bitbucket—bringing end-to-end ownership of platform configuration and automation. I enjoy turning complex business rules into clear, maintainable workflows that teams can actually use.
With 5+ years of experience, I’ve built and customized JIRA workflows using Groovy scripts and Script Runner (with advanced workflows, validators, and post-functions). I also automate workflows with Script Runner, JSU, Structure, Configuration Manager, JMWE, and Dynamic Forms to streamline operations and improve platform functionality.
My strongest differentiator is migration experience across Atlassian Server/Data Center and Cloud environments. I lead end-to-end migrations (with pre-migration analysis, field mapping, plugin compatibility checks, bulk issue migration, and post-migration verification) to ensure minimal downtime and zero data loss.
I also manage installation, configuration, and administration of JIRA/Confluence/JSM on Windows and SaaS platforms—covering issue types, screens, permissions, issue security levels, notification schemes, and SLA setups. From dashboards and advanced JQL reporting to Confluence spaces and plugin upgrades, I focus on stable systems, secure access control, and measurable improvements for end users.
Experience
Work history, roles, and key accomplishments
Jira Migration Specialist
MUV Technologies Pvt Ltd
Dec 2023 - Present (2 years 6 months)
Led end-to-end Jira and Confluence migrations from Server/Data Center to Atlassian Cloud for DICONIUM, ensuring zero data loss and minimal downtime. Migrated Jira Service Management projects and performed post-migration verification across workflows, dashboards, permissions, SLAs, and customer portals.
Jira Administrator
MUV Technologies Pvt Ltd
Jun 2021 - Nov 2023 (2 years 5 months)
Administered Jira and Confluence for Amruth Software, maintaining performance, availability, and reliability through health checks, re-indexing, audits, and log-based troubleshooting. Configured workflows, screens, fields, notifications, SLAs, and Jira Service Management customer portals while supporting L2/L3 issues and Agile board tracking.
Education
Degrees, certifications, and relevant coursework
Sri Venkateswara University
Bachelor of Commerce, Commerce
Grade: 80 %
Completed a B.Com from Sri Venkateswara University, scoring 80%.
Availability
Location
Authorized to work in
Job categories
Skills
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