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Arshdeep Singh

@arshdeepsingh1

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Accomplished Cloud Support Engineer with expertise in database management.

India

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What I'm looking for

I am looking for a role that fosters innovation and collaboration, where I can leverage my technical expertise to contribute to impactful cloud-based solutions.

I am an accomplished Cloud Support Engineer with over 3 years of specialized experience in managing and optimizing both traditional relational databases and modern NoSQL systems. My expertise lies in resolving complex, high-impact incidents within production cloud environments, ensuring optimal system performance and reliability.

Throughout my career, I have demonstrated a proven track record in executing database version upgrades, implementing query optimization strategies, and integrating observability tooling to enhance system efficiency. I thrive in collaborative environments, working cross-functionally with Engineering, Product, and SRE teams to drive continuous enhancements of managed database services.

Experience

Work history, roles, and key accomplishments

Current

Database Reliability Engineer - Cloud Support

Current

DigitalOcean

Jun 2024 - Present (1 year 1 month)

Diagnosed and resolved over 1,000+ complex technical issues related to DigitalOcean’s Managed Databases, including PostgreSQL, MongoDB, and MySQL, ensuring high system availability and customer satisfaction. Provided in-depth architectural guidance and performance tuning to over 2,000 customers, leading to measurable improvements in scalability and reliability. Partnered with Engineering and Produ

PostgreSQL MongoDB MySQL Redis Kafka OpenSearch Performance Tuning Incident Management Cloud Support

Database Administrator

Kyndryl

Mar 2022 - Jun 2024 (2 years 3 months)

Managed and optimized MongoDB and Sybase ASE databases, ensuring high availability, performance, and scalability. Implemented indexing strategies and query optimization, leading to a 20% improvement in system performance. Utilized MongoDB Ops Manager and Sybase monitoring tools for system metrics tracking and automated routine tasks, enhancing operational efficiency by 25%.

MongoDB Sybase Database Administration Query Optimization Replication Monitoring Automation

Education

Degrees, certifications, and relevant coursework

Rayat Bahra University

B.tech, Computer Science and Engineering

Grade: 8.6 CGPA

Completed a Bachelor of Technology program focusing on core principles of computer science and engineering. Gained expertise in programming languages, data structures, algorithms, and software development methodologies.