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Arsalan Khan

@arsalankhan8

Software QA Engineer at Synergy-IT, automating ERGO underwriting workflows and validating REST APIs and CI/CD regression suites.

Pakistan
Message

At Synergy-IT, I test ERGO Medical Underwriter, a web application for underwriting workflows with automated suggestions. I improved test coverage through automation and reduced manual testing effort by automating critical business workflows.

I also test ERGO File Processing, an Azure-based claims system. I validate file-processing scenarios, API integrations, data accuracy, and the end-to-end file lifecycle, and contribute to test automation.

At Wiseman Innovation, I tested products including 360 Patient Touch and 360 Population Builder. My work included checking patient registration and scheduling flows, testing database logic and stored procedures, and validating predictive-analytics outputs against expected data.

At Secure Tech Consultancy (Pvt) Ltd, I performed front-end, API, manual, automated, load, and performance testing across projects. I also evaluated biometric accuracy using FAR, FRR, and ROC analysis and documented results to support system tuning.

Experience

Work history, roles, and key accomplishments

SY
Current

Software Quality Assurance Engineer

Synergy-IT

Feb 2025 - Present (1 year 9 months)

Performs testing on web applications, ensuring defects are identified and resolved before client release. Improved test coverage through automation and reduced manual testing effort by automating critical business workflows.

WI

360 Population Builder

Wiseman Innovation

Jun 2022 - Jan 2025 (2 years 7 months)

Performed database testing and validated stored procedures. Verified attribute selection and cohort-building logic. Unit-tested query components including SELECT, WHERE, JOIN, and ORDER BY clauses.

WI

360 Patient Touch

Wiseman Innovation

Jun 2022 - Jan 2025 (2 years 7 months)

Tested user registration, account creation, and authentication flows. Tested appointment creation, scheduling, and notifications.

WI

VOIP Calling

Wiseman Innovation

Jun 2022 - Jan 2025 (2 years 7 months)

Validated the care-manager calling feature and Twilio integration. Verified call-history reporting and reviewed UI/UX behaviour.

WI

360 Care Manager

Wiseman Innovation

Jun 2022 - Jan 2025 (2 years 7 months)

Validated predictive-analytics outputs and dashboards against expected utilization and cost data. Performed data-integrity checks between source records and reported insights.

SL

Accuracy Testing

Secure Tech Consultancy (Pvt) Ltd

Jan 2021 - Jun 2022 (1 year 5 months)

Measured FAR/FRR across sensitivity thresholds and analysed ROC curves to identify optimal operating points. Documented accuracy results to support biometric-system tuning.

SL

Mobilink Merchant Application

Secure Tech Consultancy (Pvt) Ltd

Jan 2021 - Jun 2022 (1 year 5 months)

Executed functional and regression testing across merchant modules; logged and tracked defects to closure.

Education

Degrees, certifications, and relevant coursework

University of Engineering and Technology, Taxila logoUT

University of Engineering and Technology, Taxila

Bachelor in Computer Science, Computer Science

2016 - 2020

Grade: CGPA: 3.0 / 4.0

Bachelor in Computer Science from the University of Engineering and Technology, Taxila, from 2016 to 2020.

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