Arpit Sharma

I am a results-driven HR and Customer Support professional with hands-on experience in HR operations, employee lifecycle management, payroll coordination, recruitment support, and SLA-driven customer service at a tourism company. I consistently managed onboarding, HR documentation, attendance and leave processes, maintained MIS reports and Excel trackers, and handled escalations to ensure timely resolution and service quality.

I collaborate across functions to streamline workflows and improve issue resolution, and I bring practical knowledge of HRIS, CRM and call-handling systems, strong MS Excel abilities, and formal training in business analysis, financial accounting and cybersecurity. I am seeking roles in HR Operations, HR Executive, Customer Support, or Service Delivery where I can contribute to organizational efficiency and employee satisfaction.