Open to opportunities

Aron Kimutai

@aronkimutai

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Seasoned Fraud Prevention and Risk Analyst with compliance expertise.

Kenya

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What I'm looking for

I am looking for a role that challenges my analytical skills and allows me to contribute to fraud prevention and compliance efforts.

Versatile and compliance-oriented professional with over 5 years of experience across customer-facing roles, IT systems administration, and anti-fraud operations. Skilled in delivering empathetic and efficient customer support, executing technical IT support in Windows Server environments, and leading fraud detection and AML compliance processes. Adept in KYC/CDD/EDD verification, SAR reporting, transaction monitoring, system troubleshooting, and data analytics. Combines strong communication, technical, and investigative capabilities to enhance customer satisfaction, cybersecurity posture, and regulatory compliance.

Experience

Work history, roles, and key accomplishments

Current

Fraud and Risk Analyst

Current

Social Discovery Group

Oct 2022 - Present (2 years 8 months)

Conduct in-depth investigations into fraudulent activities, analyze suspicious transactions, and ensure compliance with AML regulations. Review customer identities through KYC processes and implement risk-based approaches to mitigate financial threats.

Fraud Analysis AML KYC Risk Assessment Data Analytics Transaction Monitoring Digital Forensics User Education

Customer Service Representative

Majorel Kenya Limited

Mar 2021 - Feb 2022 (11 months)

Managed customer interactions, achieving high satisfaction ratings and implementing strategies to improve customer retention. Handled inquiries related to service sign-ups and cancellations.

Customer Service Communication Problem Solving Customer Retention Customer Satisfaction Cancellations Team Collaboration CRM Tools

IT Support Specialist

Retirement Benefits Authority

Oct 2019 - Mar 2021 (1 year 5 months)

Provided comprehensive IT support, diagnosing and resolving technical issues while conducting system upgrades and audits to ensure security. Delivered training to enhance employee IT literacy.

IT Support Troubleshooting System Administration Network Security User Training Technical Documentation

IT Support Assistant

The National Health Insurance Fund

May 2018 - Oct 2018 (5 months)

Assisted in resolving hardware and software issues, optimizing office technology, and documenting IT assets for future reference. Aimed to minimize downtime and improve operational efficiency.

IT Support Documentation Technical Support Optimization Asset Management Problem Solving

Education

Degrees, certifications, and relevant coursework

Kisii University

Bachelor of Science, Computer Science

2015 - 2019

Pursued a Bachelor of Science in Computer Science, focusing on software development, data structures, algorithms, and systems analysis. Developed a strong foundation in programming and IT principles, preparing for a career in technology and cybersecurity.