ArMuh User

Ensure system reliability and product quality across freelancer management platform through comprehensive testing strategies and systematic bug documentation.

Key Responsibilities:

- Design and implement test cases for critical failure scenarios, including auto-retry mechanisms, job queue recovery, and system heartbeat monitoring
- Document and track software defects across frontend interfaces a

• Performed manual and automation testing for web and mobile applications following SDLC best practices.
• Designed and executed automation scripts using Katalon, Cypress, and Robot Framework.
• Conducted API testing with Postman, load testing with JMeter, and penetration testing for security validation.
• Created test cases based on documentation and client requirements in QMetry..
• Utilized Jir

• Tested end-to-end business processes for Gameloft’s eCommerce websites.
• Collaborated with Business, Marketing, and Development teams across global Gameloft studios.
• Conducted usability testing for the Gameloft Shop Website in the APAC region.
• Designed and executed test cases tailored to country-specific requirements.
• Validated payment flows for multiple transactions and tested game servi

• Executed manual testing for titles including Asphalt Nitro, Disney Magic Kingdoms, and Dragon Mania.
• Identified and reported bugs and issues in AUT (Application Under Test) based on QA processes and checklists.
• Performed legal compliance testing, social media testing, localization, and in-app purchase validation.
• Conducted penetration testing on mobile games using anti-hacking tools.
• Pro

- As an Education Consultant, we helping student for a learn with a new method using Ruangguru Application.
- Having Product Knowledge.
- Using marketing strategy for selling subscribed Ruangguru.

- Making an order for a customer
- Having skill for product knowledge.
- Accepted complaints from customers and giving the best solution.
- Greets customers warmly & creating that first exceptional experience through great service
- Addressed and resolved customer product complaints empathetically and professionally.
- Acted patiently when addressing negative customer feedback

Internship on Production Line on Spinning Department. I used my experience and knowledge from college for found and fix issues about bottleneck process in the Spinning Department.

Interned on the spinning department production line and used college knowledge to identify and fix process bottlenecks. Supported issue investigation related to production workflow constraints.