Armen Adiyan

I've supported premium hospitality operations at Kaze, Livingston, Yeremyan Projects, Mezzo, and Blackberry, delivering personalized service for VIP, diplomatic, and international guests.

At Kaze, I coordinated up to 10 service professionals, trained new employees, and helped address guest concerns and service improvement decisions. Across customer-facing roles, I've balanced discretion, accuracy, workflow consistency, and efficient communication during high-demand periods.

I've also developed an independent design and fabrication studio concept, taking projects from technical design through prototyping and fabrication. My hands-on work with custom machinery, tooling, fixtures, materials, and mechanical systems strengthened my visual precision and structured problem-solving approach.

More recently, I've met micro1 certification criteria for AI annotation and quality evaluation workflows, building knowledge of temporal boundaries, event segmentation, guideline consistency, and reproducible QA reasoning. I'm focused on bringing this detail-driven approach to remote customer operations, support, annotation, and quality roles.