Karina Santos

I am a detail-oriented professional with hands-on experience in data annotation, content review, and remote support for AI projects. I prioritize accuracy, clarity, and meeting deadlines while contributing to model improvement and quality assurance.

My background includes working as a Data Annotator and Content Reviewer at TELUS International, where I annotated and classified text and image data to technical guidelines and monitored performance metrics. I have supported data control and standardization as a Data Entry Analyst at DCP Global, identifying and correcting inconsistencies in internal information.

I have provided administrative and customer support in roles at CartPanda and Natura, building strong communication and problem-solving skills while managing operational reports and post-sales inquiries. Previously, as a Transcription Proofreader, I reviewed automatic transcriptions for clarity and grammatical accuracy while meeting productivity goals.

I hold an Administrative Technician credential from Senac RS and bring skills in Excel/Google Sheets, language review, process optimization, and multilingual communication in Portuguese, English, and Spanish. I seek opportunities where I can apply rigorous quality control to AI and data processes and continue improving operational workflows.