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Eduardo Takaaci

@eduardotakaaci

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AI training and data annotation specialist with supply chain and team leadership experience.

Brazil

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What I'm looking for

I seek roles where I can apply AI training and annotation expertise alongside people leadership, in quality-driven, collaborative teams focused on measurable impact.

I am an AI training and data annotation specialist with nearly two years of hands-on experience in text classification, search engine evaluation, AI-generated answer evaluation, answer rewriting, grammatical and linguistic validation, parameter judgment, sensitive content labeling, and multilingual translation/verification.

I also bring several years of operations and people-management experience, having led a 25-person Purchasing/Supply Chain and Customer Service team, managed budgets, negotiated supplier contracts, and implemented performance indicators to improve supply continuity and cost control.

I combine strong analytical and problem-solving abilities with demonstrated leadership, change-management, and client-facing skills, and I am customer-focused, quality-driven, and comfortable managing technical and non-technical projects to meet tight deadlines.

Experience

Work history, roles, and key accomplishments

Customer Service & Supply Chain Manager

Zipster Enterprises and Participations Ltd.

Nov 2014 - Sep 2017 (2 years 10 months)

Planned and supervised purchasing and customer service operations, managed a team of 25, implemented purchasing strategies and KPIs, and managed supplier negotiations and quality, improving supply continuity and process compliance.

Procurement Supplier Management Supply Chain Contract Negotiation Budget Management Team Leadership KPIs Vendor Relations

Quality Assurance Analyst

Teleperformance

Mar 2014 - Oct 2014 (7 months)

Conducted real-time monitoring and recorded evaluations against client service criteria, trained over 200 employees, and supported agents to improve service quality and compliance.

Quality Assurance Training Delivery Coaching Reporting Customer Service

Skilled Labour

Patricks Interlock & Landscape

Mar 2013 - Jan 2014 (10 months)

Installed interlocking pavers and designed/maintained residential and commercial landscapes, performing planting, mowing, and irrigation to deliver durable, aesthetic outdoor spaces.

Paver Installation Landscaping Site Preparation Safety Compliance

Training and Development Specialist

Applebee's Restaurant

Apr 2010 - Feb 2013 (2 years 10 months)

Developed and delivered training programs and POS instruction, increasing new-hire retention by 20% within 90 days and enhancing service consistency across shifts.

Training Development Onboarding Micros POS Employee Retention Customer Service Curriculum Design Coaching Performance Improvement

Data Analyst

Bandeirantes Radio and Television

Jul 2005 - Nov 2009 (4 years 4 months)

Maintained financial tracking spreadsheets, analyzed client/agency performance and contract compliance, and prepared management reports to support commercial and financial decision-making.

Data Analysis Reporting Contract Management Excel Performance Monitoring