Arjun Patel

I’m a Detail-oriented Data Analyst / Business Systems Analyst with 2+ years of experience supporting business intelligence, data analysis, reporting, and business process improvement in SaaS and technology-driven environments. I collect, cleanse, validate, and analyze business data to enable operational and strategic decision-making, and I turn complex requirements into clear dashboards and actionable insights. I’m especially strong with SaaS metrics like MRR, churn, Customer Acquisition Cost (CAC), Lifetime Value (LTV), and product usage analytics.

At HubSpot, Inc., I’ve built and maintained interactive Power BI dashboards and used SQL to extract, validate, and reconcile data from CRM systems, customer engagement platforms, billing applications, and internal databases. I partner cross-functionally with Product, Sales, Customer Success, Engineering, and Operations to gather business requirements, document workflows, and improve reporting accuracy through data validation and quality checks. I also automated recurring reporting using SQL, Excel, and Power BI—reducing manual reporting effort by approximately 30%—while supporting executive and operational reporting with KPI trends and ad hoc analyses.