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Arishka Dewlok

@arishkadewlok

Dispatch-focused SCM administrator delivering reliable logistics, fleet control, and exceptional customer liaison in fast-paced environments.

South Africa
Message

What I'm looking for

I’m looking for a logistics or SCM operations role where I can lead dispatch execution, manage fleets and documentation, and deliver excellent customer communication in a fast-paced team that values reliability and continuous improvement.

I thrive in fast-paced environments, managing multiple tasks effectively while communicating professionally at all levels. I bring strong customer service skills from my Receptionist role, where I supported senior management, greeted visitors/customers, and ensured smooth call handling and order follow-ups.

Since 2019, I have worked as a Customer Liaison Officer / SCM Administrator / Dispatch Supervisor, partnering with customers on deliveries and taking ownership of dispatch execution. I handle delivery bookings and route planning, manage vehicle loading schedules, verify and sign off invoices, and coordinate with internal teams, couriers, and external transporters.

I also support operational control—fleet control & vehicle tracking, POD control, and resolving road-related issues with drivers. I assist clearing agents with cross-border documentation and manage a staff complement of 20+—all while pursuing my BCom in Supply Chain & Operations Management to strengthen my logistics and administration impact.

Experience

Work history, roles, and key accomplishments

FS
Current

Dispatch Supervisor

Freedom Stationery

Jan 2019 - Present (7 years 3 months)

Coordinated customer delivery bookings and route planning, managed vehicle loading schedules, and handled transport costing and transporter liaison. Verified and signed off invoices, maintained POD control, supported drivers with road issues, assisted clearing agents with cross-border documentation, and managed a staff complement of 20+.

Education

Degrees, certifications, and relevant coursework

University of South Africa (UNISA) logoUU

University of South Africa (UNISA)

Bachelor of Commerce (BCom), Supply Chain & Operations Management

Studying towards a BCom in Supply Chain & Operations Management at UNISA (in 2nd year).

GS

Greenbury Secondary School

Matric, Secondary Education

Grade: Matric

Completed Matric at Greenbury Secondary School, studying English, Afrikaans, Mathematics, Accounting, Life Sciences, Physical Sciences, and Life Orientation.

BU

Boston City Campus - Umhlanga

HIV/AIDS Counselling (Course), HIV/AIDS Counselling

2014 -

Completed an HIV/AIDS Counselling course in 2014.

Tech stack

Software and tools used professionally

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