I've supported platform safety and policy compliance at WNS Global Services and Wipro Technologies by monitoring account activity, reviewing user behavior, and investigating system alerts.
At WNS, I analyzed reports and data patterns to identify potential risks and irregular activity, escalating issues and collaborating with teams to resolve cases efficiently. At Wipro, I flagged suspicious and non-compliant actions while handling cases to help maintain platform integrity.
I'm detail-oriented and adaptable, with strengths in analytical thinking, problem-solving, report writing, and internal tools including ServiceNow and Salesforce. I'm also developing my SQL proficiency.
