At CityMail, I coordinate Finance, Customer Support, Admin, and Operations, reducing turnaround time by 45% and supporting 1–2 new client wins monthly. I manage 35–40 active clients, oversee around 250 daily delivery orders, and coordinate with a 14-member operations team and international logistics partners.
Previously at Appedology, I handled reconciliations, invoicing, medical billing, claims processing, and payment posting across high-volume campaigns. I'm progressing through ACCA Strategic Professional level after completing a B.S. in Accounting & Finance, and I bring practical experience in financial compliance, process improvement, and client management.
