Ardit Xhafa

Advises foreign investors on residential and development-project opportunities, conducting market research and site/property evaluations. Guides international clients through ROI-focused investment and purchase decisions, preparing property comparisons and investment cases from first inquiry through closing.

Directed daily operations of a 400+ seat international call center, owning end-to-end delivery of international client accounts while maintaining full SLA compliance. Rebuilt staffing, quality-assurance, and reporting processes, and acted as the coordination and escalation point across departments, clients, and external partners.

Built and maintained structured case files, evidentiary packages, and recurring status reports to strict institutional standards. Coordinated multi-agency, multi-stakeholder operations, strengthening cross-organizational communication and reporting discipline.

Coordinated EU-funded development projects from proposal through ministry-level approval, liaising between local and national authorities. Ran stakeholder outreach programs to build local buy-in for development initiatives.

Drafted and reviewed commercial contracts, including lease-related terms, advising clients on regulatory compliance. Liaised with government bodies and property owners to secure licensing and property-use approvals on clients' behalf.

Supported litigation preparation, contract-related research, court filings, and case-file organization.

Attended the Academy of Security in Albania from 2019 to 2020.

Attended the National School of Advocacy in Tirana from 2017 to 2018.

Pursued a Master of Science in Criminal Law at the University of Tirana from 2014 to 2016.

Completed a Bachelor in Law at the University of Tirana from 2011 to 2014.