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Apolonia Edwards

@apoloniaedwards

Detail-focused warehouse and customer service associate with strong fulfillment and compliance skills.

United States
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What I'm looking for

I’m looking for a role where I can own accurate order fulfillment, shipping/receiving, and customer service. I want clear processes, reliable training, and the chance to grow while staying accountable for quality and compliance.

I’m a Warehouse Associate who counts and weighs product, creates boxes to pack items, prints system labels, and ships with accuracy. I also cut down old boxes, confirm orders, and follow customer instructions to keep fulfillment moving smoothly.

My background spans customer service, retail, and healthcare: I built and reworked store floor plans as a Customer Service Associate, then worked as a Pharmacy Technician handling registers, medicine counts, patient profile information, and insurance/hospital communication. I’ve also supported high-volume production as an Ice Cream Maker—monitoring hourly temperature checks, verifying wraps and seals, cleaning drains on a schedule, and ensuring quality during packaging and sampling.

Experience

Work history, roles, and key accomplishments

TS
Current

Warehouse Associate

Trelleborg Sealing Solutions

Jul 2025 - Present (11 months)

Counted and weighed products, created and prepared boxes, and packed items for shipment. Printed labels, followed customer instructions, and shipped orders while confirming box counts.

WA

Customer Service Associate

Walmart

Aug 2023 - Aug 2025 (2 years)

Built and reworked store shelves and fixtures, restocked updated inventory, and planned floor layouts to match new store designs. Provided customer service and transitioned to cashiering after the remodel.

DC

Ice Cream Maker

1 Dryers Ice Cream

Sep 2021 - Jul 2023 (1 year 10 months)

Prepared wrapped ice cream by collecting cardboard, managing 18-wrap changes, checking air and seal quality, and ensuring correct centering and cut locations. Performed hourly temperature checks, every-3-hour cleaning checks, and gathered sample checks to verify quality.

WA

Pharmacy Technician

Walmart

Jul 2020 - Aug 2021 (1 year 1 month)

Processed prescriptions and collected required financial, personal, and medical information to complete charges. Coordinated with insurance companies and hospitals via phone and fax, maintained compliance with medication and controlled-drug rules, and supported COVID-era vaccine and CDC guidance.

TI

Sales Associate

The Bon-Ton Stores Inc.

Aug 2016 - May 2020 (3 years 9 months)

Supported multiple retail departments through interviews, shift coverage, paperwork, scheduling, and customer service. Assisted with merchandising across departments including apparel, accessories, home, and related areas.

Education

Degrees, certifications, and relevant coursework

Indiana Tech logoIT

Indiana Tech

College coursework, Criminology

2022 -

Pursuing college coursework in Criminology at Indiana Tech starting in November 2022.

Manchester University logoMU

Manchester University

2019 - 2022

Attended Manchester University from September 2019 to November 2022 (major not specified).

Tech stack

Software and tools used professionally

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