Open to opportunities

APHELELE PHETHELA

@aphelelephethela

Message

Detail-oriented administrative professional skilled in customer support and web tools.

South Africa

Message

What I'm looking for

I seek remote administrative or customer support roles where I can apply my Google Workspace and WordPress experience, learn new tools, and contribute to efficient, client-focused operations.

I am a detail-oriented administrative professional with strong communication and organizational skills, experienced in customer interaction, document handling, and task management. I have practical experience using Google Workspace, WordPress, SEO tools, virtual plug-in servers, and cloud storage to streamline operations and protect documents.

I have worked in fast-paced team environments, supporting bookings, payments, client transport logistics, and customer feedback processes while maintaining high standards of neatness and timeliness. I am keen on remote customer support and administrative roles where I can apply my technical familiarity and willingness to learn new software to drive reliable service delivery.

Experience

Work history, roles, and key accomplishments

Driver

Crystal Agency

Operated vehicles at Cape Town International Airport as part of a 35-member shift team, ensuring timely parking, vehicle turnaround, and chauffeur services for clients while maintaining vehicle cleanliness and safety.

Customer Service Vehicle Operation Time Management Client Chauffeuring Safety Compliance

Administrative Assistant

Klass Holdings

Managed client bookings, processed cash and payments, printed and filed invoices/contracts, and coordinated staff bookings and customer communications to ensure timely deliveries and feedback collection.

Customer Service Cash Handling Google Workspace Document Management Phone Support