Anusha Vuppala
@anushavuppala
AI/ML Engineer building production-ready ML systems and data pipelines to deliver scalable, reliable intelligence.
What I'm looking for
I’m an AI/ML Engineer with 4+ years of experience building machine learning models, scalable data pipelines, and cloud-based AI solutions. I focus on performance, scalability, and reliability, and I’ve delivered production-ready ML systems across AWS, Azure, and GCP environments.
In my current role, I designed and developed an AI-powered Incident Management System to automate incident triaging, severity assessment, and resolution recommendations. I built an end-to-end AIOps platform for automated incident detection, classification, prioritization, and troubleshooting guidance.
Previously, I worked on churn prediction and retention models, using XGBoost, LightGBM, Random Forest, and SHAP to identify key churn drivers and support retention decisions. Earlier, I developed an AI-driven smart meter health analytics platform, enabling a 23% improvement in average meter health with real-time reporting and continuous model monitoring.
My background also includes graduate-level research in AI/ML and NLP, where I built scalable preprocessing, feature engineering, and experimentation pipelines with Python and PySpark. I enjoy translating complex modeling work into practical systems—backed by strong validation, monitoring, and cross-functional collaboration.
Experience
Work history, roles, and key accomplishments
Designed and developed an AI-powered Incident Management / AIOps platform to automate incident triage, severity prediction, root-cause classification, and resolution recommendations. Built scalable data pipelines and REST inference services to support real-time incident scoring and intelligent escalation workflows.
Machine Learning Engineer
First Source Solutions
Oct 2022 - Jun 2023 (8 months)
Built churn prediction and customer retention models using tree-based ML algorithms and engineered behavioral, financial, and network-quality features. Implemented explainable AI with SHAP, developed segmentation cohorts, and delivered retention recommendation logic and dashboards to track impact.
Junior Data Scientist
Mphasis
Aug 2020 - Sep 2022 (2 years 1 month)
Developed an AI-driven smart meter health analytics and diagnostics platform using end-to-end ML pipelines for large-scale telemetry, event, and voltage data. Implemented real-time reporting, automated data synchronization, and continuous model monitoring to improve operational reliability (including a stated 23% improvement in average meter health).
Education
Degrees, certifications, and relevant coursework
Texas Tech University
Master of Science, Computer Science
Earned an M.S. in Computer Science from Texas Tech University. Relevant coursework included Advanced Machine Learning, Deep Learning, Big Data Analytics, and Statistical Methods.
Availability
Location
Authorized to work in
Job categories
Skills
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