Anurag Das
@anuragdas1
I turn cloud operations data into clearer service decisions and reporting.
IndiaWhat I'm looking for
At Infosys BPM’s Google GCP Service Excellence Team, I gathered requirements, wrote BRDs and user stories, mapped service workflows, and translated operational data into decisions for global stakeholders.
I built SQL, BigQuery, Python, and Power BI solutions that improved data quality, reduced reporting effort, and highlighted SLA risks. I also bring sales analysis experience and have completed end-to-end SLA and e-commerce analytics projects.
Experience
Work history, roles, and key accomplishments
Business Analyst
Infosys BPM Ltd
Jun 2022 - Dec 2025 (3 years 6 months)
Gathered and documented business requirements, user stories, and acceptance criteria for GCP service processes. Mapped AS-IS workflows, ran gap analysis, and designed Power BI dashboards for SLA tracking, reducing reporting cycle time and manual effort by around 30%.
Sales
M/S Buckstop
Nov 2019 - Nov 2021 (2 years)
Sold Britannia products across B2B outlets, tracked sales data and stock movement in Excel, and applied trend analysis to identify underperforming territories.
Education
Degrees, certifications, and relevant coursework
Utkal University
Bachelor of Commerce, Commerce
2015 - 2018
Pursued a Bachelor of Commerce degree from Utkal University, Odisha, at NSM City College from 2015 to 2018.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
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