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Nitya User

@nityaashuklaa

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Business Analyst delivering data-driven insights, process improvements, and dashboards.

India

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What I'm looking for

I seek a data-focused analyst role where I can build pipelines and dashboards, collaborate cross-functionally, and drive process improvements and measurable business impact.

I am a Business Analyst with 3+ years of experience translating data into actionable business solutions, specializing in SQL, Tableau, Python, and Excel.

I have built forecasting pipelines, interactive dashboards, and KPI reporting that improved planning accuracy by 25% and boosted promotional planning efficiency by 20%.

My cross-functional work includes resolving seller operations issues, documenting Agile requirements, and reducing turnaround and delay metrics through process redesign and automation.

I combine technical skills (SQL, Python, Tableau, Postman) with stakeholder management to deliver reliable analytics, API testing, and operational improvements that increase retention and reduce churn.

Experience

Work history, roles, and key accomplishments

Business & Data Analyst

The Irish Keepsake Co.

Mar 2025 - Jul 2025 (4 months)

Developed SQL/Python data pipelines and forecasting models that improved planning accuracy by 25%, built interactive Tableau dashboards across three product lines, and drove a 15% lift in user retention through UX and adoption improvements.

SQL Python Tableau Forecasting Dashboarding API Testing Data Cleaning

Business Analyst - Seller Operations

Walmart India

Jul 2022 - Jul 2024 (2 years)

Resolved 100+ seller issues weekly and reduced turnaround time by 30% via Salesforce and improved escalation workflows, implemented SQL/Excel trackers to diagnose SLA breaches, and coordinated JIRA-driven cross-functional fixes reducing delays by 25%.

Salesforce SQL Excel Jira Slack Process Improvement User Stories SLA

Education

Degrees, certifications, and relevant coursework

South East Technological University

Master of Business, Finance and Business Analytics

2024 - 2025

Pursued a Master of Business in Finance and Business Analytics at South East Technological University from Sep 2024 to Aug 2025 focusing on finance and analytics applications.

Jagran Lakecity University

Bachelor of Business Administration, Business Administration

2018 - 2021

Completed a Bachelor of Business Administration at Jagran Lakecity University from Aug 2018 to Jun 2021 with coursework in business fundamentals and analytics-related subjects.