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Anuradha UserAU
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Anuradha User

@anuradhauser

Zoho CRM automation specialist building AI-powered workflows and dashboards to streamline operations and reporting.

India
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What I'm looking for

I’m looking for a role where I can build Zoho ecosystem automations and AI-powered workflows, integrate systems via REST APIs/webhooks, and deliver KPI dashboards—so teams can reduce manual effort and move faster.

I’m a Zoho CRM and workflow automation specialist focused on turning complex business processes into reliable, scalable workflows. At GrowBeyondTech, I automated cross-platform operations in the Zoho ecosystem and used APIs to connect systems securely.

I built AI-powered automation systems using the OpenAI API and prompt engineering to drive workflow and content automation, while also developing backend APIs using PHP and REST architecture. I delivered dashboard and KPI reporting for business visibility and analytics, and supported WordPress development and CRM integration.

I’m proud of measurable outcomes—reducing manual operations by 50%, cutting internal query resolution time by 40%, improving project tracking efficiency by 30%, and reducing manual marketing effort by 80% while accelerating publishing speed by 3x. I bring a collaboration-first approach, gathering business requirements and translating them into Zoho blueprints, approvals, and webhooks.

Experience

Work history, roles, and key accomplishments

GL

Software Engineer Intern

GrowBeyondTech Pvt. Ltd.

Jun 2025 - Aug 2025 (2 months)

Developed automation workflows using Zoho ecosystem tools and n8n, improving operational efficiency. Built a webhook-based conversational AI assistant with the OpenAI API, reducing internal query resolution time by 40%, and improved Zoho Projects tracking by 30%.

Education

Degrees, certifications, and relevant coursework

Dayananda Sagar University logoDU

Dayananda Sagar University

Master of Computer Applications (MCA), Computer Applications

Grade: CGPA: 8.26

Completed a Master of Computer Applications (MCA) in 2025 with a CGPA of 8.26. Authored a research paper on Diabetes Prediction using Machine Learning.

SM

SDM College of Business Management

Bachelor of Computer Applications (BCA), Computer Applications

Grade: CGPA: 8.16

Completed a Bachelor of Computer Applications (BCA) in 2022 with a CGPA of 8.16.

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