Open to opportunities

Anuradha User

@anuradhauser

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Zoho CRM automation specialist building AI-powered workflows and dashboards to streamline operations and reporting.

India

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What I'm looking for

I’m looking for a role where I can build Zoho ecosystem automations and AI-powered workflows, integrate systems via REST APIs/webhooks, and deliver KPI dashboards—so teams can reduce manual effort and move faster.

I’m a Zoho CRM and workflow automation specialist focused on turning complex business processes into reliable, scalable workflows. At GrowBeyondTech, I automated cross-platform operations in the Zoho ecosystem and used APIs to connect systems securely.

I built AI-powered automation systems using the OpenAI API and prompt engineering to drive workflow and content automation, while also developing backend APIs using PHP and REST architecture. I delivered dashboard and KPI reporting for business visibility and analytics, and supported WordPress development and CRM integration.

I’m proud of measurable outcomes—reducing manual operations by 50%, cutting internal query resolution time by 40%, improving project tracking efficiency by 30%, and reducing manual marketing effort by 80% while accelerating publishing speed by 3x. I bring a collaboration-first approach, gathering business requirements and translating them into Zoho blueprints, approvals, and webhooks.

Experience

Work history, roles, and key accomplishments

Software Engineer Intern

GrowBeyondTech Pvt. Ltd.

Jun 2025 - Aug 2025 (2 months)

Developed automation workflows using Zoho ecosystem tools and n8n, improving operational efficiency. Built a webhook-based conversational AI assistant with the OpenAI API, reducing internal query resolution time by 40%, and improved Zoho Projects tracking by 30%.

Zoho Projects Zoho CRM N8n OpenAI API Webhooks Workflow Automation WordPress SEO REST APIs

Education

Degrees, certifications, and relevant coursework

Dayananda Sagar University

Master of Computer Applications (MCA), Computer Applications

Grade: CGPA: 8.26

Completed a Master of Computer Applications (MCA) in 2025 with a CGPA of 8.26. Authored a research paper on Diabetes Prediction using Machine Learning.