AKAntriksh Kotwal
@antrikshkotwal
Experienced Azure professional with a strong background in technical leadership.
IndiaWhat I'm looking for
I am an experienced Azure professional with a strong background in technical leadership and team management. Currently serving as a Tech Team Lead at Sherweb, I drive performance and operational excellence in Azure environments. My role involves overseeing a team of Azure support engineers, where I have successfully led initiatives that resulted in a 30% reduction in case backlog and improved SLA compliance.
Throughout my career, I have delivered high-quality solutions as an L3 engineer and Azure tech lead. I have a proven track record of mentoring junior engineers, enhancing team performance, and optimizing workflows through automation. My expertise in Azure technologies, including Azure AD, VM deployment, and networking, has allowed me to implement best practices that significantly reduce security-related escalations and improve operational efficiency.
I am passionate about leveraging my cloud technology expertise to contribute to innovative, results-driven projects. I continuously stay updated with Azure updates and product roadmaps, ensuring that my team delivers scalable solutions aligned with Microsoft’s evolving ecosystem.
Experience
Work history, roles, and key accomplishments
Azure Technical Lead L-IV
Sherweb
Jun 2023 - Present (2 years 1 month)
Led a team of 6–8 Azure support engineers, overseeing technical escalations related to Azure Identity, VM deployment, networking, and authentication, resulting in a 30% reduction in case backlog and improved SLA compliance. Mentored junior engineers through structured coaching plans, shadow sessions, and regular knowledge-sharing meetings, improving team CSAT from 4.5 to 4.8/5 and technical accura
IT System Engineer
RVS iGlobal
Aug 2021 - Jun 2023 (1 year 10 months)
Managed Microsoft Azure environments, including subscriptions, RBAC, and identity/access management via Azure AD and Microsoft 365. Provided remote infrastructure support for international clients, including Exchange administration, Azure portal operations, and Tier-2/3 issue resolution.
Azure & M365 BA Technical Advisor
Sherweb
Delivered advanced L3 and BA support for Microsoft 365 and Azure Identity services, handling Severity A tickets via DFM, consistently maintaining 95% SLA compliance and CSAT scores above 4.8/5. Integrated and managed Azure AD across platforms, including onboarding enterprise applications using SAML, OAuth 2.0 to enable centralized identity, SSO.
Network Associate
Crest Autowheels (Audi Jammu)
Aug 2019 - Mar 2020 (7 months)
Performed end-to-end software installations, printer configurations, email setup, and desktop environment optimization across Windows-based systems. Managed LAN/WAN networking infrastructure, including troubleshooting connectivity issues and ensuring reliable Remote Desktop (RDP) access for internal teams.
Education
Degrees, certifications, and relevant coursework
Institute Of Management Sciences, Jammu
Bachelor of Computer Applications, Computer Applications
Completed a Bachelor of Computer Applications at the Institute of Management Sciences, Jammu. This program provided a foundational understanding of computer science principles and applications.
Oriental Academy, Jammu
High School Diploma, Non-Medical (Math, Physics, Chemistry, English, Physical Education)
Completed high school with a focus on Non-Medical subjects, including Math, Physics, Chemistry, English, and Physical Education. This provided a strong academic foundation in scientific and mathematical principles.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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