At De Franco Propiedades, I administer the real estate CRM and prepare weekly and monthly reports on lead channels, advisor performance, visits, reservations, and signed deals. I track the sales funnel and identify deviations and opportunities to improve.
I also train new CRM users, review advisor-client conversations, and monitor response times and service quality. My findings help inform improvements to conversion into visits and reservations.
Earlier, at Correo Oficial de la República Argentina S.A., I handled customer service and sales, supervised branches, and trained commercial staff. I’ve also worked freelance in community management and created business presentations and visual materials.
