At Alloyed, I lead client implementations and coordinate a team of 10 across three departments. I designed AI-powered automation systems, including an SOP library and lessons-learned tracker, and automated reporting and data maintenance to cut internal tool build time from weeks to days.
Previously, I designed recruitment and conversion processes from scratch at Instituto Kriete de Ingeniería y Ciencia, managing the full acquisition cycle and achieving a conversion rate above 60%. At Kebabs, I introduced operational policies that cut costs by 7%, and at Eleva Cortinas I coordinated a flooring installation project that came in 10% below projected cost.
