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Anthony Tran

@anthonytran3

Senior software engineer at Uniphore building conversational AI and contact center automation services with Python, REST APIs, and React.

United States

Message

At Uniphore, I architect Python services for conversational AI and contact center automation, connecting transcription, agent assist, and conversation analytics through RESTful APIs.

I also deliver full-stack capabilities for an enterprise workflow automation platform, using React, TypeScript, and PostgreSQL for agent productivity, case management, and customer experience operations.

At Rollbar, I owned backend improvements to the error monitoring platform, including APIs and reliability workflows for processing, grouping, searching, and investigating production exceptions.

Earlier at Boulevards New Media, I migrated MovieTimes.com from PHP to Ruby on Rails and built editorial tooling, a metadata enrichment feature, and search and booking APIs.

Experience

Work history, roles, and key accomplishments

Current

Senior Software Engineer

Current

Uniphore

Jun 2022 - Present (4 years 4 months)

Architected Python services for conversational AI and contact center automation workflows, delivering full-stack capabilities with React, TypeScript, and PostgreSQL. Designed asynchronous processing with Celery and Redis, implemented multi-tenant authorization, and instrumented production services with OpenTelemetry.

Python fastAPI React TypeScript PostgreSQL Celery Redis REST APIs Multi tenant architecture OpenTelemetry Structured logging Kubernetes Helm DigitalOcean Unit Testing Integration Testing

Senior Software Engineer

Rollbar

Nov 2018 - May 2022 (3 years 6 months)

Owned Python backend improvements for Rollbar's error monitoring platform, delivering RESTful APIs and reliability workflows. Expanded full-stack features with React and TypeScript, refactored PostgreSQL data access, and implemented asynchronous jobs with Redis.

Python React TypeScript PostgreSQL Redis REST APIs Asynchronous Processing Structured logging Unit Testing Integration Testing

Software Engineer

Rollbar

Nov 2018 - May 2022 (3 years 6 months)

Python React TypeScript PostgreSQL Redis REST APIs Asynchronous Processing Structured logging Unit Testing Integration Testing

Entry Level Software Engineer

Rollbar

Jan 2018 - Nov 2018 (10 months)

Supported Python services and SDK integrations for a B2B error monitoring platform, troubleshooting event ingestion, authentication, and project configuration. Investigated production issues and built internal support workflows.

Python JavaScript React PostgreSQL Redis REST APIs SDK Development Troubleshooting Documentation

Software Engineer Intern

Boulevards New Media

May 2016 - May 2017 (1 year)

Migrated MovieTimes.com from PHP to Ruby on Rails and built internal editorial tooling. Implemented a Wikipedia-based data enrichment feature and developed hotel and accommodation search/booking APIs.

Ruby on Rails PHP Wikipedia API REST APIs Web Development