anthony dooleyAD
Open to opportunities

anthony dooley

@anthonydooley

Dedicated customer service professional with management experience.

United States

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dedicated customer service professional with extensive experience in management and team leadership. Over the years, I have honed my skills in various roles, from managing a large team at Christian Elderly Care to leading customer service initiatives at multiple retail and service-oriented organizations. My ability to connect with clients and ensure their needs are met has been a cornerstone of my career.

Throughout my journey, I have consistently achieved recognition for my performance, including being named employee of the month twice and earning the Team Lead title within 60 days at Kroger. I pride myself on my administrative skills and my ability to manage operations effectively, ensuring that both employees and customers have a positive experience. I am currently pursuing an Associate of Applied Science degree, which further enhances my qualifications and prepares me for future challenges in the workforce.

Experience

Work history, roles, and key accomplishments

VP

Shift Lead

Village Pantry

Jan 2018 - Present (7 years 5 months)

Provided customer service, managed cash registers, and performed janitorial tasks. Oversaw inventory counts, ordered merchandise, processed expired goods, and monitored gas prices.

KR

Retail Associate

Kroger

Feb 2015 - Present (10 years 4 months)

Provided excellent customer service and managed cash transactions accurately. Responsible for operating registers, performing janitorial duties, and stocking grocery shelves.

CC

Manager

Christian Elderly Care

Oct 2011 - Present (13 years 8 months)

Managed administrative tasks and oversaw payroll operations for the facility. Successfully managed a team of 150 employees, ensuring efficient daily operations.

Education

Degrees, certifications, and relevant coursework

University of Phoenix logoUP

University of Phoenix

Associates of Applied Science, Applied Science

Currently pursuing an Associates of Applied Science degree.

EC

Excel Center

Highschool Diploma, Core 40

Completed the Core 40 Highschool Diploma program.

Tech stack

Software and tools used professionally

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