Ano Nym
@anonym
Dedicated medical technician with experience in customer service.
What I'm looking for
I am a dedicated medical technician with a strong background in customer service and technical understanding. My journey began with my education at the Medizinische Schule am Carl-Thiem-Klinikum Cottbus, where I completed my training as a medical-technical laboratory assistant. This foundational experience has equipped me with the skills necessary to excel in various roles within the healthcare and customer service sectors.
Throughout my career, I have had the opportunity to work with esteemed organizations such as RIGHTHEAD GmbH and Teleperformance Germany. At RIGHTHEAD, I honed my technical skills while contributing to laboratory operations, and at Teleperformance, I provided exceptional customer service for high-profile projects, including Ikea and Apple. My ability to adapt and learn quickly has been a key factor in my success, and I am eager to bring this dedication to my next role.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Teleperformance Germany Cloud Campus
Jun 2023 - Present (2 years 1 month)
Delivered customer support for Project Apple, addressing customer concerns and providing technical assistance. Maintained high levels of customer satisfaction through effective service delivery.
Customer Service Representative
RIGHTHEAD GmbH
Oct 2021 - Present (3 years 9 months)
Provided customer service for Project Ikea, assisting clients with inquiries and resolving issues. Developed strong communication and problem-solving skills in a fast-paced environment.
Medical-Technical Laboratory Assistant Trainee
Medizinische Schule am Carl-Thiem-Klinikum Cottbus
Jan 2013 - Present (12 years 6 months)
Completed a comprehensive training program to become a medical-technical laboratory assistant. Gained practical experience in laboratory procedures and medical diagnostics.
Apprentice Chef
Hotel zur Bleiche Burg (Spreewald)
Jan 2012 - Present (13 years 6 months)
Underwent training to become a professional chef, learning various culinary techniques and kitchen management. Developed skills in food preparation, menu planning, and inventory control.
Education
Degrees, certifications, and relevant coursework
Medizinische Schule am Carl-Thiem-Klinikum Cottbus
Medical Technical Laboratory Assistant, Medical Technology
2013 - 2015
Completed a vocational training program to become a medical technical laboratory assistant. Gained practical skills and theoretical knowledge in laboratory procedures and diagnostics.
Medizinische Schule am Carl-Thiem-Klinikum Cottbus
Ausbildung zum medizinisch-technischen Laboratoriumsassistenten, Medical Technology
2013 - 2015
Completed a vocational training program to become a medical-technical laboratory assistant. Gained practical skills and theoretical knowledge relevant to laboratory procedures.
Theodor-Fontane-Schule Cottbus
Gymnasiale Oberstufe; ohne Abschluss, General Education
2012 - 2014
Attended the upper secondary school level without completing a degree. Focused on general education subjects.
Theodor-Fontane-Schule Cottbus
Gymnasiale Oberstufe, General Studies
2012 - 2014
Attended the upper secondary level of Gymnasium without completing a final degree. Focused on general academic subjects.
Hotel zur Bleiche Burg (Spreewald)
Cook, Culinary Arts
2012 - 2013
Completed vocational training as a cook. Developed culinary skills and knowledge in food preparation and kitchen management.
Hotel zur Bleiche Burg (Spreewald)
Ausbildung zum Koch, Culinary Arts
2012 - 2013
Completed vocational training as a chef. Developed culinary skills and knowledge of kitchen operations.
Gutenberg Oberschule Forst
Fachoberschulreife, General Studies
2010 - 2012
Obtained the Fachoberschulreife, a qualification for admission to a technical college or vocational school. Completed secondary education with a focus on practical skills.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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