Anointed Okigbo
@anointedokigbo
Friendly customer assistant with a passion for excellent service.
NigeriaWhat I'm looking for
I am a motivated Customer Assistant with over 2 years of experience in delivering exceptional customer service in fast-paced retail environments. My journey has been marked by a commitment to creating outstanding shopping experiences, where I strive to go above and beyond for every customer. I have honed my skills in using CRM tools like Zendesk and HubSpot, which have enabled me to efficiently resolve queries and maintain high standards of store presentation.
In my previous roles at Svendors Nig Ltd and Career Crafters, I successfully assisted numerous customers daily, ensuring smooth checkout processes and accurate transaction handling. I take pride in my friendly and approachable communication style, which has helped me build rapport with customers and effectively address their needs. My experience in team collaboration and multitasking has further enhanced my ability to thrive in dynamic environments, making me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
Public Health Center
Jan 2024 - Present (1 year 6 months)
Scheduled and supported over 50 meetings, enhancing coordination and workflow. Assisted with administrative tasks and supported cross-department communication. Maintained accurate records and documentation as part of a fast-moving team.
Customer Service Representative
Svendors Nig Ltd
Jan 2023 - Present (2 years 6 months)
Delivered a high standard of customer support at front-line service points. Maintained a helpful and approachable style while resolving customer queries. Ensured smooth checkout processes and accurate transaction handling.
Customer Service Representative
Career Crafters
Jan 2022 - Present (3 years 6 months)
Assisted over 50 customers daily, providing solutions across sales, returns, and service requests. Maintained clean and organized workspace, supporting overall store operations. Collaborated with team members to manage peak-hour demands efficiently.
Education
Degrees, certifications, and relevant coursework
UAUniversity of Abuja
B.Sc. in Microbiology, Microbiology
Studied the fundamentals of microbiology, including microbial physiology, genetics, and ecology. Gained knowledge in laboratory techniques and research methodologies relevant to the field.
Availability
Location
NigeriaAuthorized to work in
Job categories
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