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Open to opportunities

Anointed Okigbo

@anointedokigbo

Friendly customer assistant with a passion for excellent service.

Nigeria
Message

What I'm looking for

I am looking for a role where I can leverage my customer service skills in a supportive team environment, with opportunities for growth and development.

I am a motivated Customer Assistant with over 2 years of experience in delivering exceptional customer service in fast-paced retail environments. My journey has been marked by a commitment to creating outstanding shopping experiences, where I strive to go above and beyond for every customer. I have honed my skills in using CRM tools like Zendesk and HubSpot, which have enabled me to efficiently resolve queries and maintain high standards of store presentation.

In my previous roles at Svendors Nig Ltd and Career Crafters, I successfully assisted numerous customers daily, ensuring smooth checkout processes and accurate transaction handling. I take pride in my friendly and approachable communication style, which has helped me build rapport with customers and effectively address their needs. My experience in team collaboration and multitasking has further enhanced my ability to thrive in dynamic environments, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

PC

Administrative Assistant

Public Health Center

Jan 2024 - Present (1 year 6 months)

Scheduled and supported over 50 meetings, enhancing coordination and workflow. Assisted with administrative tasks and supported cross-department communication. Maintained accurate records and documentation as part of a fast-moving team.

SL

Customer Service Representative

Svendors Nig Ltd

Jan 2023 - Present (2 years 6 months)

Delivered a high standard of customer support at front-line service points. Maintained a helpful and approachable style while resolving customer queries. Ensured smooth checkout processes and accurate transaction handling.

Education

Degrees, certifications, and relevant coursework

University of Abuja logoUA

University of Abuja

B.Sc. in Microbiology, Microbiology

Studied the fundamentals of microbiology, including microbial physiology, genetics, and ecology. Gained knowledge in laboratory techniques and research methodologies relevant to the field.

Tech stack

Software and tools used professionally

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Anointed Okigbo - Administrative Assistant - Public Health Center | Himalayas