Annie Kwitonda
@anniekwitonda
Detail-oriented team lead with expertise in community outreach and case management.
What I'm looking for
I am a detail-oriented Team Lead with over 5 years of experience in inventory management, case management, community outreach, and warehouse operations. My proficiency in using inventory tracking software and my commitment to maintaining safety standards have been pivotal in my career. I have demonstrated success as a leader, consistently eliciting the best quality from my team while ensuring the highest levels of service.
My excellent verbal, written, and interpersonal communication skills allow me to interact smoothly with top management, peers, and clientele from various socio-economic backgrounds. I am skilled in identifying and analyzing problems, generating alternative solutions, and making informed recommendations. My technical skills include proficiency in Microsoft Office and fluency in English, Kirundi, and Kinyarwanda, which enhances my ability to connect with diverse communities.
Experience
Work history, roles, and key accomplishments
Community Outreach Coordinator
Bethel Lutheran Church
Oct 2021 - Present (3 years 7 months)
In my role at Bethel Lutheran Church, I provided after-school programs and tutoring for children, hosted workshops on financial literacy and job readiness, and organized youth events. My efforts focused on connecting church members with necessary resources and enhancing community engagement.
Team Lead
World Pac
Nov 2021 - Present (3 years 6 months)
As a Team Lead at World Pac, I maintained inventory accuracy through regular cycle counts and physical inventories. I supervised, trained, and motivated warehouse staff while collaborating with team members to achieve daily targets and ensure high levels of customer satisfaction through efficient warehouse operations.
Production Packer Team Lead
Rudolph Foods
Jul 2020 - Oct 2021 (1 year 3 months)
As a Production Packer Team Lead at Rudolph Foods, I analyzed data to identify trends and implemented process improvements to enhance productivity. I oversaw daily warehouse operations, ensuring efficient and cost-effective handling of products while collaborating with team members to meet targets.
Education
Degrees, certifications, and relevant coursework
Mount View College
Associate of Business Administration, Social Work
Completed an Associate of Business Administration with a focus on Social Work, gaining foundational knowledge and skills applicable to community outreach and case management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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